Framework Community Forums - Feedback and Updates Thread

Framework Team Community Updates
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Must be a problem with your browser, do you have a forced dark mode or something like that?

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Can the forum be configured such that editing an existing post does not mark the thread as recently updated and pop it back to the top? My OCD often kicks in with the result that I edit posts to correct typos. This results in the thread being moved back to the top of the most recent posts, which seems less than ideal, even if the edit were substantial (in which case a new reply would seem to make more sense).

What say you all? Reasonable, or worthy of pelting with empties as well as rotten fruits and vegetables?

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I’ll check if it’s possible, I think this is a great suggestion!

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Thank you!

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This certainly happen to me, rather often, as I make spelling errors & such that I sometimes notice later, so part of me thinks it sure would be nice. But sometimes people do edits that add information & those would be missed. Feels like a necessary evil considering that.

As an alternative, perhaps the edit grace period is adjustable? What I mean is, any edit made within 5 minutes of your post (or from your last edit) isn’t counted as a separate edit.

For example, in this post I corrected typos, but being within 5 minutes, it doesn’t show as a edit.

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My problem is that I might find the errors and edit them days later. I blame my OCD (not officially diagnosed, just that I hate having the error remain). My advocacy is to push people towards new replies rather than substantive edits. Maybe there’s a potential compromise of not allowing posts to be edited after some length of time, and that edits don’t pop threads back to the top?

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Welcome to the club: I once got a warning on codereview.stackexchange.com for “artificially keeping my thread at the top with useless edits” ;-]
Some sites have a feature to mark an edit as “trivial” so that it does not trigger notifications nor bumping up: that would be optimal IMO.

update: just edited this post as I could not stand leaving “and/or” instead of a more proper in this case “nor” :rofl: :rofl: :rofl:

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That would be ideal! I imagine discourse might not offer that, though. Perhaps there is an addon for it.

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Today I saw more and more topics had “This topic will close 2 days after the last reply”, 2 days.

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that is for the “resolved” issues. if OP marks their thread resolved, the thread will be closed 2 days after the last reply

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Just to elaborate a bit – on community support threads, marking the thread as solved pins the answer to the top of the thread and starts the 2-day timer to close the thread. After that point, there is no reason to leave the thread open; if someone else has a similar issue that is not fix by the pinned solution, they should open a new thread because they are no longer experiencing the same problem.

If the issue briefly appears solved but recurs later, the 2-day timer gives the OP the chance to say so and un-mark the solution (and they can contact the mods to have us remove the timer).

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A Few Updates from Today:

With more product families and generations now available, these categories and tags will help us track issues and feedback more effectively. We appreciate your cooperation!

Let us know if you have any feedback on these changes.

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There isn’t a thread to report general Framework site errors, bugs, typos etc, is there? I don’t recall one. If not, would it be ok to drop issues here occasionally? Or perhaps an Github tracker page for site issues, like the one for Firmware issues: github.com/FrameworkComputer/SoftwareFirmwareIssueTracker

Wrong site link: on the main support page, frame.work/support, there is a “View All Guides” button link. It should go to either guides.frame.work/c/Root or just guides.frame.work/. Instead, it goes to the FWL13 subcategory.

Just mildly annoying to me & probably most people, but I can see it being a bigger frustration to some new people who might struggle, searching a while before finding the way to back out into the proper All Guides page. I believe the link has always been like that, since the FWL13 was the only product available. With the Desktop and FWL12 comming at some point, there will be more people needing to get to the All Guides page.

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This has been updated. Thank you so much for your feedback!

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Moderators being able to mark their own responses as the correct solution represents a conflict of interest, even if the stakes are low.

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What kind of conflict of interest?

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Marking a solution requires one to objectively analyze whether or not a given response answers a question sufficiently to address the issue, and if it is the best answer to the question. That an individual making this determination is also one of the responders, means they are both judge and contestant. A situation which is generally not allowed in well regulated environments as individuals are often not objective in evaluating themselves.

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Appreciate the feedback, but I think you’re misunderstanding how the mod team works. We don’t generally mark our own solutions. Sometimes other moderators will mark another moderator’s solution as correct, but in that case it is still someone else making that evaluation. In any case, the team is constantly checking each others work, and we have a discussion where there is disagreement on a decision.

Also, community support is not a competition! There is no judge or contestant, just people looking for help and people looking to help. Our only goal in marking a solution is to keep the forums organized and make it visible to others searching for the same question. We gain nothing from marking a given solution; there is no reward for being right, and we’re not paid per solution (or at all — we’re volunteers!) If there are no differing interests, I struggle to see where there is a conflict of those interests.

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I believe I sufficiently understand. I do however disagree.

Even if moderators do not generally mark their own solutions, that they do it at all is a potential issue. Moderators marking other moderators is a different, complicated issue related to in-group bias. There may be no perfect system, but I tend to think it preferable that the submitter or users should be making the determination.

As to the last paragraph - there is a great deal which could be discussed on this topic, but I will attempt to be brief. Rewards don’t only come in the form of monetary compensation, people’s actions are often motivated by factors such as obtaining recognition, prestige or power. While solutions can of course be collaborative, there can also be an element of competition as people desire to gain recognition for the quality of their contributions and their solving of the problem. This can often be a very positive thing as it can motivate people to contribute. Being recognized as having contributed the best answer and determining the best answer would seem to be differing interests.

Finally I don’t want to oversell this issue, because as I mentioned before the stakes are low, but to offer a quote ostensibly from former dean of Public Policy at UMD Donald Kettle - “Self-determination of a conflict of interest is itself a conflict of interest.”

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Well said.

Furthermore, on a “community” forum run by a company, it feels like the mods are Schrödinger’s employees whose purpose is to enforce the company line while acting as a buffer, like unpaid interns with the responsibilities of a middle manager. I’d rather have more separation between church and state, but having none at all would be less disingenuous.

I don’t think mods should even be allowed to heart other mods’ comments.