Just out of curiosity, does Framework offer expedited order processing? I think I read that they do offer expedited shipping but wasn’t sure about order processing.
I was waiting until the last minute to replace my aging laptop and, unfortunately, that last minute has arrived at the most inconvenient time.
EDIT: Not sure if it makes any difference, but this would be for a DIY 13" AMD 7640U and I would be bringing my own RAM and SSD.
How fast were you hoping to get a Framework?
It does normally take 24 hours for a reply from customer service. More if they are dealing with high load.