Framework Laptop 13 (AMD Ryzen AI 300 Series) not charging with some chargers

My new Framework Laptop 13 (AMD Ryzen AI 300 Series) appears to have some issues with some chargers. Specifically, it will not charge with my Anker 747 chargers. I have a few of these chargers and I’ve tested with all of the chargers (in each of the sockets in the chargers and each of the expansion card slots on the laptop) and each time I test, the same thing happens – the charging light beside the expansion card slot on the laptop flashes for a split second, and then turns off and remains off and no charging occurs (the computer does not report charging and will discharge over time).

This sounds similar to AMD Framework USB-C charger compatibility issues; however I think this is not the same issue for a few reasons:

  1. That ticket appears to be for the 7040 series, not the AI 300 series, based on when the ticket was created
  2. I’m assuming that ticket is resolved given no one has said anything in the thread since January
  3. Someone explicitly mentioned the Anker 747 working in that thread

I don’t really have any good ideas for how I can debug this issue. For what it’s worth, I am running linux (NixOS specifically) but I don’t think that’s relevant given the computer won’t charge from those chargers when it’s turned off either.

Any ideas?