Framework Laptop 13 AMD Ryzen AI 300 shuts off after connecting a Samsung EP-T6530 65W Trio charger

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1

Framework Laptop 13 AMD Ryzen AI 300 shuts off / loses power shortly after connecting a Samsung EP-T6530 65W Trio charger. The charger does not appear to complete USB-C PD negotiation: the system
briefly detects AC, but the battery remains discharging and the UCSI power supply entry stays at 5V / 0A. After a couple of minutes the laptop abruptly powers off.

I have seen similar issues posted here, but none that the computer just suddenly crashes and powers off unexpectedly.

Firmware status

fwupdmgr get-updates reports no updates available.

System firmware:

  • Current version: 773
  • BIOS shown by sysfs: 03.05

What happened

I connected the Samsung EP-T6530 using a known-good USB4 240W cable. The charging LED did not turn on. The system stayed on battery, then after roughly a couple of minutes the laptop powered off abruptly.

This was not a clean shutdown. After reboot, last -x shows the previous boot as crash.

Timeline

Relevant boot:

Previous boot:
Sun Apr 26 15:20 - Mon Apr 27 10:00:27

Current boot:
Mon Apr 27 10:02:32

Events around the failure:

09:58:59  USB-C/typec device removed from port0
09:59:11  USB-C/typec device added on port3
09:59:12  ucsi_acpi USBC000:00: unknown error 256
09:59:16  system briefly switches to AC profile
09:59:17  ucsi_acpi USBC000:00: unknown error 256
09:59:26  system switches back to battery profile
09:59:28  system switches to AC profile again
09:59:29  ucsi_acpi USBC000:00: unknown error 256
09:59:47  system switches back to battery profile
09:59:52  system switches to AC profile again
09:59:53  ucsi_acpi USBC000:00: unknown error 256
10:00:27  last log line from previous boot
10:02:32  next boot starts

## Power state samples

I had a small local power logger running every 15 seconds.

Before plugging in the Samsung charger:

09:59:07
ACAD.online=0
BAT1.status=Discharging
BAT1.capacity=41
BAT1.voltage_now=15135000

After plugging in the Samsung charger:

09:59:23
ACAD.online=1
BAT1.status=Discharging
BAT1.capacity=41
BAT1.voltage_now=15045000
ucsi-source-psy-USBC000:001.online=1
ucsi-source-psy-USBC000:001.status=Charging
ucsi-source-psy-USBC000:001.voltage_now=5000000
ucsi-source-psy-USBC000:001.current_now=0

And shortly after:

09:59:39
ACAD.online=1
BAT1.status=Discharging
BAT1.capacity=41
BAT1.voltage_now=15064000
ucsi-source-psy-USBC000:001.online=1
ucsi-source-psy-USBC000:001.status=Charging
ucsi-source-psy-USBC000:001.voltage_now=5000000
ucsi-source-psy-USBC000:001.current_now=0

So the system briefly reports AC online, but the battery is still discharging and the USB-C source remains at 5V / 0A.

## UCSI / typec events

There was also a storm of repeated events on the UCSI power supply entry:

change /devices/platform/USBC000:00/power_supply/ucsi-source-psy-USBC000:001
change /devices/platform/USBC000:00/power_supply/ucsi-source-psy-USBC000:003

Kernel messages include repeated:

ucsi_acpi USBC000:00: unknown error 256
2

Just did a quick look up on Samsungs website. It is not good. Lots of people report the charger dying or causing strange issues when connected to a laptop and something else is plugged in. This is something that is probably putting a computer or phone at risk of using if it has such a terrible track record.

Probably a cheaply made product, ditching it and getting a known quality PD charger is probably the safest bet.

3

I’d recommend an Anker block. I have no issues with my 100W Anker block that I have. If you want something a little bit cheaper or from a different brand, my #2 pick would probably be something from Ugreen. They at least seem to make really good Ethernet and HDMI cables.

4

I second the Anker suggestion. Have personally purchased several of theirs over the years and their quality cables are great. Ugreen has been making a name for itself as a quality product lately just not as much brand recognition. Lots of users on the forums here use Ugreen chargers for their phones and Framework laptops. :zap: