FW 13 on AMD, Ran windows update, problems, reset my machine, still problems, no taskbar at bottom of screen, does not connect to google meets, first screen is white with half blue and half gray circle on right side. Any suggestions?

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FW 13 on AMD, Ran windows update, problems, reset my machine, still problems, no taskbar at bottom of screen, does not connect to google meets, the first screen when I connect is white with half blue and half gray circle on right side. I do an hard shut down annd then the screen I get has no task bar ant the bottom and the machine will not connect to google meets. Any suggestions?

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Did Windows Update install the 24H2 update? This might have happened if you enabled the option “Get the latest updates as soon as they’re available”. At least, that’s how I got the 24H2 several weeks ago. It caused many issues with my AMD framework laptop as well (although I have the 16" version), esp. display got all mangled up or was unresponsive. Connecting it to a docking station even made it worse. If you search for 24H2 on this forum, you’ll find more info.

I reinstalled the laptop with the latest 23H2 version (and I disabled the previously mentioned option). You might be able to have some success by disabling certain AMD devices in the device manager. I saw a post of someone mentioning disabling the AMD Audio CoProcessor, which led to more success. I assume AMD/framework will release new firmware/drivers in the (hopefully) near future.

Hth,
Mike.

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