FW 16 AMD-AI-300 (all batches) shipment tracking thread

Just got this from support! Batch 9’s who have not been charged, get ready!!!

Your order was on hold pending additional stock of your requested DDR5 (1 x 32GB). Those have recently arrived and are being scanned into the system now. This means that you should be charged and your order should ship within the next couple of days, minus the holidays. If you have any further questions or concerns, please let us know as we are always happy to help however we can. Have a wonderful day!!!
Kind Regards
Framework Support

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My Batch 7 Arrived Monday morning here in Australia, A day earlier than scheduled.

Been really enjoying it so far!

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Mine is here! I’ll start a livestream in a bit with a unscripted unboxing along with planning some mods at Twitch

I’m batch 9, delivery to UK, configuration: AI 9 HX 370, RTX 5070, 96GB RAM, 2 x 2TB NVMe

2025-11-29 order placed
2025-12-18 batch preparation email
2025-12-23 delay notification received, delivery sort-of-promised for dec 31 (or later)
2025-12-30 payment taken
2025-12-31 shipping notification (today)

So all in all, all promises fulfilled! My order did ship in december, and even the delay notification was spot on. Now I’m off to refresh the tracking page every 2 mins over the weekend :grin:

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Batch 7, it was supposed to arrive on Monday…

Kill meeeeeeee

At first glance, it was a bliss to set up! Putting it together (especially as someone who never touched a framework before) was easier than expected. Screws stay in place, and are numbered, you do not need to keep track on or risk losing screws!

Big parts such as the bezel and keyboard just snap in place using magnets. The only hurdle I had was that the manual says I had to remove a blue sticker from the thermal pads, mine didn’t have any. But that was quickly figured out, so overall, it was extremely easy.

Installing Arch Linux was as fast as can be expected, it worked almost instantly. Multitouch on Blender all worked as smooth as my MacBook Air (much to my surprise). The only thing that didn’t work out of the box was the audio and brightness changing function (which I all installed afterward), all necessary stuff such as Wi-Fi worked right out of the gate.

All in all, if the battery life is anything to go for (so far it is) this could very well be my daily driver.

The only part I didn’t buy from Framework was the SSD, which was a risk that I was taking, but even that worked out of the box right away (I did this because I paid like 200 euros less for a 4 TB SSD if I bought it in my country).

It turned on right away, no weird long wait for RAM training or anything like that. Honestly? It couldn’t have gone better, even with the thermal pad issue.

The keyboard is good, it’s not bad, it’s not phenomenal, it’s just a good keyboard. I like it, its definitely on par with my MacBook keyboard. The same can be said for the Trackpad, albeit it’s a bit smaller.

All in all, I’m very surprised how they made this so repairable, the keyboard is very thin (it bends if I grab it when it’s just the part, not connected to anything), but snaps in place just fine.

I don’t have the arm hair stuck between the spacer issue, but I don’t have many arm hairs to begin with (I don’t shave, it just doesn’t grow much), so I can’t really say for others.

The build quality is very good, but I don’t have anything to compare it to since I don’t own any older Framework laptop. I can open the screen with one hand and the laptop stays in place like how Macs do it, and it’s hard to bend the machine.

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My batch 9 Laptop arrived on Monday, 29th in Germany.

Only annoyance so far: The crammed arrow keys and the spacer module wiggle room

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Arrived last evening. Very impressed thus far.

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Batch 7, Just received mine. In Quebec, it was delayed by one day, probably due to the storm.

Which is perfectly OK for me, no need to risk people’s life over a laptop.

Still nothing here, though I did get a message from Support telling me to remove the color shifting spacer since they don’t produce those anymore. Modified my order within minutes of this message but still no charge and definitely no shipping in December. A bit disgruntled to be honest..

When did you get that support message? I’m curious

I called Fed Ex because mine was held at imports. They just said, “ok, we’ll release that for you” and then it came in a few days.

I thought they needed information from me, but didn’t. So maybe just a call, and it can be prioritized.

Yesterday, dec 30 21:55 CET. Message was:

Your Framework Laptop 16 pre-order includes the Spacer - Color Shift, which is no longer available due to ongoing supply constraints. We’re unable to source the material required to produce this item, and are not able to fulfill your pre-order until an update is made.

Well if its just a day after the support I’d give it a day or 2, I had a payment issue and it took about 3 days to ship it after solving that. However, given your name I feel like you might in Netherlands, it arrived much faster than I expected, first it would be january 5th but it ended up arriving today! So if you do get one, I think it might arrive a lot faster than they claim on the shipment tracking.

Also, the mail that my payment failed initially landed in the spam, if you haven’t been charged yet I’d check out the spam in case thats what blocking the shipment

My batch 9 was delivered around 2pm EST. Just waiting to get off work so I can go build it. Going to be reusing 64gb of ram from my broken Acer 17 with a 8945HS to save a buck.

Dude, literally exact same , right after support responded to me, I got that and changed to the black bezel and support has not said anything to me since.

Batch 5. Still waiting for it. I’m sure the holiday, weather, etc… delays things but Fedex is just awful. I have called them and been lied to about the delivery date they really need to get their delivery estimate system fixed. It’s still in Memphis but says it will be delivered by end of day today - super irritating. Seems that it has not been loaded on a plane for days. Also status updates coming out of Anchorage and Memphis?

Wednesday, 12/24/25 2:42 AM Shipment information sent to FedEx 5:34 PM Picked up TAOYUAN TW 5:57 PM Left FedEx origin facility TAOYUAN TW 9:28 PM On the way TA YUAN DISTRICT TW 11:54 PM Arrived at FedEx hub MEMPHIS, TN
Thursday, 12/25/25 2:45 AM On the way SENNAN-SHI JP 1:16 AM On the wayPackage available for clearance MEMPHIS, TN 4:29 AM Clearance delay - Import MEMPHIS, TN
Sunday, 12/28/25 6:13 PM On the way MEMPHIS, TN
Monday, 12/29/25 1:02 PM International shipment release - Import MEMPHIS, TN
Tuesday, 12/30/25 1:30 PM Shipment exceptionHeld, cleared regulatory agency(s) after aircraft/truck departed MEMPHIS, TN 11:00 AM International shipment release - Import ANCHORAGE, AK
Wednesday, 12/31/25 3:50 AM Shipment exceptionHeld, cleared regulatory agency(s) after aircraft/truck departed MEMPHIS, TN 10:32 AM International shipment release - Import MEMPHIS, TN

I know the holidays threw a wrench into the tracking. My order was sitting in menphis for almost 5 days before it moved. But idk maybe there’s less backlog coming in and between Canada vs continental US because the trip from MB to ON was only half a day.

Batch 9, on its way to Australia, really wondering why the hell it went from the Philippines to Guangzhou, that’s pretty much exactly the opposite direction it should be moving q.q

I’m in batch 10, Ordered on 12/14 DIY AI 9 HX 370 no memory no ssd with ac adapter, updated to add 5070 on 12/26. I’m curious how long the wait might be till batch 10 starts shipping. Wondering if they have a steady stream of systems being built or they are waiting for the next big batch which might be why they say Q1 for batch 10 instead of January.