Not really in this case.
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I always saw it as a gamble on their part to advertise batch 0 as shipping early june. I bet if they could they would have shipped already. Donât even see a problem that they did not advertise it âmight / trying our best / etcâ.
What I personally donât get is that they have had almost the exact situation before and have not learned and tweaked their communication process. The next update does not even have to contain concrete shipping dates if that is unknown and relies on their partners. Itâs just about transparency and keeping us in the loop since the first arbitrary date they used in marketing passed.
Yeah I agree, even if they were just like âoops sorry guys we really thought we would be able to ship it early June.â it would be better.
But nothing, Iâm not even in batch 0 but itâs kinda frustrating to watch.
This explains why we get this response
I completely understand your frustration. Especially since you went for batch 0. Weâll get through this. Letâs focus on imagining holding our devices for the first time and the joy it will bring us.
Letâs try to calm down a bit and wait for some official info. I am convinced weâll soon get more info.
I believe @Destroya genuinely was looking for feedback and did not mean any malice with their comment. Happy they maintain an official community forum and take even a bit of their time to join sometimes. You donât get that from most companies these days.
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I think Destroya meant that as an honest inquiry. Theyâre super nice, and I wouldnât hold it against them.
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Yes, theoretically you could pre-order today and still end up in batch 0.
Yeah, you guys are right, Iâm carrying away.
add:
Iâm sorry @Destroya, I let my anger gets better of me again.
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I should probably go do other things to distract myself from these.
Maybe getting Gentoo working with tablet mode is something I could do.
Why do you assume 2 weeks shipping? In my country it is usually 1-2 working days and I recently got something from California via UPS in 3 days, including import pricessing. I believe they have a warehouse in Europe as well, right?
I think they mean two weeks until they start shipping, not that shipping itself will take that long.
In my experience with Framework pre-orders, they donât stage units at warehouses around the world. They actually start shipping out pre-orders as soon as production ramps up, and the laptops ship directly from Taiwan, where they are manufactured. In my experience, shipping takes about two to three days to where I live in the US.
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AFAIK all shipped from Taiwan directly (at least now at launch). Shipping itself will most likely be fast. If you look at the whole process you have to add time they need to notify people about the outstanding balance and payment itself (which only happens when they can be sure about shipping date for the specific order). Then also import fees & delays, depending where you are located.
My guess, (and thatâs what it is, a guess, so take it as such), is that the review units are something like âproduction intentâ units. Basically, they run a few units off the production line, do some extra checks and testing to validate the final production process, and then ship those units off to reviewers and ramp up production, now that the final process has been validated. Assuming no issues are found, that is.
Just a random guess. Passing the time with speculation.
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Sounds about right. That makes sense. They would also need to give the heads up for the credit card withdrawal for batch 0 maybe a week in advance. So when this comes directly from Taiwan, they will pay duties in advance, right? If the review units actually shipped out, we should be able to see some reviews popping up any time soon. There is nothing out there yet. Either they did not or they still have an embargo.
I donât know how it may differ in other countries, but here in the US, Iâve never had to pay import duties or anything. I believe thatâs all factored in and paid by Framework when they ship them out.
Yes, however sometimes the laptops travel faster than the paperwork which can cause the laptops to be stuck in customs for a few days. However a week would be a normal shipping time from Taiwan in my experience.
I actually really like the concept of paying to jump to the front of the preorder queue. All of this could be avoided in the future by simply saying your units will âship firstâ and not saying what date that will be, assuming Batch 1 follows shortly thereafter
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Yup, itâs really as simple as that. lol
Just noticed they actually did put a very small update in the blog about the 12 manufacturing and shipping status.
Blog: Framework | Framework Desktop Deep Dive: Power Supply
This is actually pretty clear and timely, I just completely overlooked it.
Q3 officially starts on July 1st so it sounds like there was a bit of uncertainty internally at Framework over when these would ship, but this is a perfectly reasonable update considering it was posted on May 21st.
Still donât think batch 0 sounds worth it, but at least framework are being honest and updating the community. (even if it is a bit hidden.)
Edit: (Nevermind, I realized âPre-orders are into Q3â was referring to the later batches. Not the early ones. sigh lol)
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iâll add my little whinge here and my perspective
i opted to donate and get in batch 0 becomes the donation gave me the warm fuzzies (iâve been facing a LOT of personal hardship and this is my way of trying to pay it forward), i also went for the clearer dates (june/july instead of q3, which is annoyingly vague to me), since my goal is to use my fw12 as a note taker and drawing tablet for college. i am kind of annoyed that theyâve said basically nothing about the stylus which is kind of a big deal for me. iâd rather spend money once to get the official stylus rather than spending 60 bucks on a temporary one.
while i think that all the frustration here is valid, a lot of frameworkâs communication sounds like engineers, which is a blessing and a curse. theyâre wonderfully transparent in some ways, and incredibly silent on others.
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