I just got my FW16 - Batch 11
I purchased new 2x 32GB T-CREATE DDR5 5600 chips, and I think that RAM Channel 0 doesn’t work.
I’ve upgraded the BIOS to no effect.
I tested:
I left each scenario that doesn’t boot for 20+ min the power light stays on and eventually the fans start running as it heats up but the screen remains blank.
Open to any suggestions, thanks for your help.
Hm… maybe I’m misunderstanding something, but I don’t see that listed n the Framework 16’s RAM compatibility page.
I know this isn’t particularly helpful, but this might be a hardware problem. I’d suggest talking to Framework’s support people, though I suspect they’ll only be able to say that that memory isn’t supported.
I have reached out to support, but I expect that it will take a while given the sheer amount of fullfillment going on. I posted here in case I missed something. I’m also not looking forward to have to return the motherboard and going back to waiting without a working laptop.
I can understand that its not a brand on the validated list of memory but it is a DDR5 5600 stick. Its hard to believe that there is a compatibility issue such that only 1 channel is compatible with the brand.
From what I see can other users have been able to install just 1 stick and have it work in either channel. So there doesn’t seem to be a motherboard channel preference for just one stick.
I had to do a motherboard RMA for a different issue. They first sent me a motherboard, and are having me return the original with the packaging from the replacement.
You probably already know, but debris is a possible explanation. Try compressed air, if you have it.
Compressed air was a good idea, I hadn’t thought of it because I felt no resistance and it didn’t look dirty. But alas, it did not work.
Thanks for letting me know about your RMA experience, that does give me some relief that I will have a minimal disruption.