FW16 won't boot after being asleep for a couple of days, even after motherboard reset and battery removal

Framework Laptop 16
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1

I’ve got a Batch 17 Framework 16 (R9 7940HS, RX7700S)

I’d left it asleep for a couple of days, and afterwards it now completely refuses to boot having not been moved.

It’s drawing about 20W of power over USB-C but even after being left charging for several hours, it refuses to boot.

I’ve tried the following:

  • Removing all expansion cards other than a single USB-C card.
  • Multiple USB C PD supplies including the official 180W supply
  • Removing the midframe and then performing 10x long presses of the chassis open microswitch in the middle of the board. The LED shows orange with each press, but there is no white/red/green blink code after doing this.
  • Powering on while chassis switch is lifted (shows flashing red, as expected)
  • Powering on while chassis switch is pressed (nothing, no LEDs, fans etc)
  • Removing both external power and the battery for several minutes and holding the power button for several seconds to drain any residual power, then attempting again.

I’m at a loss.

2

It’s possible the memory is re-training. Have you tried leaving it “booting” but unresponsive for about a half hour?

3

It doesn’t take that long to train the memory. 2-3 minutes at most, if even.

4

Usually, yes, but some members on the forums here have reported 30 minutes.

5

I have no idea why that could happen, just some more ideas to try out:

  • Powering it on without the battery
  • Removing the graphics card expansion
  • Swapping around RAM/Using only 1 module or the other slot
6

Hi.

It is not clear from your description whether you removed the battery, then re-inserted it and tried to power on, or whether you tried to power on with the battery removed.
Which was it?

7

How are you trying to power it on?

8

I removed the battery, held down the power button for several seconds to drain residual power - then reattached the battery and tried to power on.

9

Either using the normal power button with the mid-plate affixed, or by manually holding down the chassis switch in the middle of the board (the same one used for the 10x reset)

10

Gotcha was just curious as to whether or not you tried the SW1 button / switch. That sounds like a yes.

11

Yeah I’ve tried that too while holding down the chassis switch and same result, it’s unresponsive.

12

If it’s the one I’m talking about there was no need to hold down the chassis switch to use it. In my experience, it operated like a standalone power button on the main board and can be accessed only with the mid plate removed. I wound up having to try it because I got a board with a bad fingerprint reader port so the regular power button didn’t work.