Hardware Switches for Mic and Camera Don't Work

Hi, no matter what I do the switches dont turn the mic or camera off. I feel incredibly ripped off by framework for lying about their hardware switches. These were supposed to be built into the actual hardware but I guess it must be software operated and lo and behold they don’t work. Very frustrated that I was sold a lie.

Hi @Tyler_Lynch

Harsh words here given that everyone else seems to be happy with their working hardware switches. Have you considered that it might not be a lie but simply a malfunctioning piece that Framework support would be more than happy to replace?

I’d strongly recommend contacting support and get this fixed.

Best,
/herodot

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You should also try realigning the bezel to ensure the switches are properly seated.

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Very good advice here, but also if your switches aren’t working you should be going to Framework support first.

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This is probably what happened. Blasting a company on the internet is easier than troubleshooting though.
/s

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I never thought to test mine, but they seem to work. I think they must have picked you specifically to lie to. lucky you

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