About a month ago I installed Firmware 3.05. Simple install. worked.
Since then Iāve noticed the following things have happened:
Logitech C920 cameraās hang the computer. If i restart it hangs for ever after it āsigns outā of windows and all is black
My laptop keyboard backlight stopped working.
iāve literally just did a full clean Win11 install (including destroying the previous partitions). After install completed, i then ran/installed the FW driver bundle thingy. No probs. Then added a few programs (Visual Studio, etcā¦). Just a few. I value having MINIMAL APP INSTALLS on my babies.
Still noted that thereās no backlight ā¦
Now the dreaded ā lets plugin my Logitech C920 camera ā¦ and ā¦ boom. HANG. Explorer dies and the machine stops without BSOD.
Ok - maybe itās the physical camera unit? Sure! lets swap it out for another, different camera (same product, thought).
BOOM. same thing.
So firstly, can I roll back to 3.04? Should I?
Is there any way to get any stats/logs to help proove this is happening? Sure, I can take a phone video of this ā¦ but would that help?
Has my backlit keyboard died? The unit was only shipped to me about 4 months ago.
I donāt think the BIOS did a thing here.
The BIOS is just there to actually get the system into a ārestrictedā bootable state.
The OS then takes over, with its drivers etc.
Check which updates have been installed over time, and see if you have a match with your camera and laptop.
Using 3.05 here under linux, and smoth goingā¦ Everything works.
Iāve been installing win10 and win11 since day 1.
iāve been using the same Logitech c920 camās for years.
The only connection I can make is since the 3.05 update.
Iāve even physically swapped out the cam for another unit! and itās still doing the same thing.
Putting aside my āfeelingsā, is there any logs/data I can gather to prove my point?
This is also on a fresh win11 install. And iāve been doing installs since then win 3.1 . Yes - that long ā¦ so iāve had my fair share of windows installs over the last 2 decades, odd.
This is really weird
EDIT: Donāt forget, my back light is also not working anymore!
maybe i have some weird power/connection problem, in the unit?
Which version of Win11 are you using? For me 24H2 likewise had a lot of issues once I upgraded (while already having 3.05 BIOS), while 23H2 worked fine pre- and post-upgrade.
This is not strictly correct. BIOS update for Framework includes the BIOS itself, but also USB PD firmware and EC firmware. Both of the latter are active during OS runtime and can affect systemās compatibility with chargers, docks and other USB devices.
Iāve posted about this in other threads, but I had a similar problem and tracked it down to sound devices causing the problem, in my case it was the webcam, but this worked for me: [SOLVED] USB Audio problems with Framework 16
Have you tried rebooting the keyboard? You can do that by opening the side clips and sliding the trackpad out a little (2-3mm or 1/8 inch or so) and then sliding it back in.
holding fn key and pressing space bar (4 times) doesnāt bring up, (step through the levels of), any lighting?
Could you test while running a Live USB of ubuntu 24.04, or other Linux.
Cheers
I donāt know about the backlight, but I was experiencing a similar hang/crash when I first upgraded as well, though mine no longer hangs if i boot with only the power cord plugged in, then add USB accessories after I get to Windows login.
Me too or, youāll be able to adjust with the fn + space-bar keys.
Me too, I hadnāt considered that. I donāt know if there is a setting for keyboard lighting off, but there is one to dim the power button backlight.
