I’ve already contacted support about this, and I’m going to have to wait and see what they say this is only my second day having my framework, but I had just started my framework up and was watching some YouTube videos when all of a sudden it made a pop. The screen went dead, and the whole laptop turned off. I unplugged everything, and as I was doing that, I could smell burning. I waited just a little bit and opened it up, and it doesn’t look like there’s anything burnt or messed up.
If you heard a pop, and it is not responding to the power button now, then my question would be:
Do you see any charging LEDs when you plug power into it?
If you don’t, then I think the issue is with the BMS and power rails. Most likely will be a RMA warranty replacement.
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I plugged it in and there’s no charging light.