Hope this is the right place to ask as I am not good with any of this to be quite honest. I just received my Framework 13 and am trying to install Windows 11 but I’m being met with the message “install driver to show hardware”. I made my installation media using Rufus as explained in the guide. Where do I get the drivers necessary to proceed? Any help would be greatly appreciated!
You need the driver bundle also from here Framework Laptop 13 BIOS and Driver Releases (AMD Ryzen™ 7040 Series)
What @inffy said.
You can visit the main FrameWork website, click on Support, then FrameWork 13 to go to the 13" support page. From their select the type of chipset you have to go to the DIY setup particle. Toward the bottom is the O/S install section. It references Windows or Linux specifics there and where you will find @inffy’s link from above.
Hope the install finishes up smoothly and you get to really enjoy it like we all do.
So I installed the drivers from a separate usb key and made sure my BIOS was up to date. It now boots but only with the usb drive still in the laptop. Without the usb drive, it tells me the boot device is missing
With enough BIOS changes you may have to reset secure boot. I don’t recall the exact steps but try going into the BIOS and just disabling QuickBoot and see if it boots all the way. If not, you may have to look up the steps to reset SecureBoot or TPM.
I’m sure someone who knows this by heart will probably post soon enough to point out how wrong I am. LOL
Did you proceed with the windows install? If you didn’t actually install Windows then it will leave you with a no boot device found error as the disk is still blank.
If you could, try making a Linux Live USB or check whether you can view your disks partitions in the Windows Installer. For using the windows installer, you will have to go to the custom installation to view your partitions.
If you are not able to resolve the issue, please take a picture of the custom install page where it asks you for the install location. If you use a Linux Live USB (Remember to disable secure boot if you want to use it), please take a picture or screenshot of the disk partitioning utility and share it here.
I managed to get it to work but somehow I think a system partition ended up on an external device. Not too sure how this happened but right now I just want to start completely from the beginning, is there a way for me to fully wipe my memory to start again?
I’ve never used Linux before or know much about it in general so not sure what to do there, if it would potentially solve this problem I would be up for trying it
I would still recommend just trying to check out the partition scheme in the manual configuration sections in the Windows installer as installing Linux would require you to have not only another computer but also a spare flash drive.
Just click install now in the installer and when it asks you how you want to proceed, select custom installation and just take a picture of that page and post it here. It should also let you wipe your drive just in case you did something wrong.
Any updates here? I’m on AMD 13" as well, and experiencing the “Install driver to show hardware” menu when trying to install both Windows 10 and Windows 11. I need to enter an .ini file, and I have no ability to run the SetupBundle.exe files. I have previously wiped the disk I’m trying to install Windows 11 on (dd if=/dev/zero of=/dev/disk). I have now created an GPT disk partition table with gparted and have created an 512mb FAT32 partition with ESP+BOOT flags. The UEFI boot manager even recognizes this partition. I have also tried inserting the installation usb-c stick in all 4 ports, and have also tried a usb-a stick.
I had the same problem and it turned out to be the USB drive I was using. Tried another one and it worked great.
The drive with the problem was a PNY 32GB. I used a Windows 11 machine and Rufus to create and installation drive on it. It would boot to the point of asking for the driver. I could browse on the drive from that point to look for the driver and see folders but not files on the drive. This made me think that the drive was working and being recognized. I tried redoing it with Rufus with the same result. I tried creating it with the standard microsoft media creation tool with the same result. Switched to a “Transcend” brand 32 GB drive and it worked perfect. Both drives were USB A and used in the same position on the Frame work laptop. Frame work driver updates and Bios Update were installed after Windows 11 completed installation. In my case these had no bearing on the original problem but did make the computer work much better.
I had tried it with three different USB-Drives (Lexar 32GB, Transcend 256GB & no-name 8GB) in all possible USB-Ports but still have the problem. Are there any new solutions?
How do you installed the drivers from the separate usb key? In my case the programm doesn’t see the drivers on the stick.
Now I tried again with a freshly burned Windows 10 DVD using an external optical drive connected via USB. I also tried all possible USB ports again. But there came still the massage, that i should install the drivers to show the hardware
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The Framework drivers are for Windows 11 so it may be that they don’t work with Windows 10. Anyway, you don’t need them until after you have successfully booted into Windows.
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Please show us a photo of the screen with the message.
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If you have a DIY edition, check your chosen SSD is correctly installed on your main board.
Hi Brian,
Thanks for your reply. I only tried Win10 because I had read elsewhere that installing Win10 sometimes still works when Win11 thinks it needs drivers to find the drives. I would have immediately updated to Win11 as a first step if this method had worked.
I definitely installed the SSDs correctly, because I had already installed Linux Mint before, which worked without any problems and recognized all the hardware.
Unfortunately, I can’t show you the error message anymore because I actually solved the problem two days ago by creating a new disk image with Microsoft’s MediaCreationTool instead of downloading it directly as described in the framework instructions. With this disk image, I was able to install Win11 on the first try without any problems, despite a rather poor USB stick. But I think you can definitely find images of this message from others using image search if you still want to know what it looked like.
Best regards
I’m glad you solved it.
One thing I found was that the installation seemed to go more smoothly if I had an Internet connection during the install. But I know it does work without. To get an internet connection without the drivers, pretty much the only way is to use a USB Ethernet (or Wi-Fi) adapter (or the Framework Ethernet “expansion card”) which has drivers built in to Windows 11).