If you’ve already unplugged and re-plugged the internal display cable (on both ends; mainboard end, and display panel end)…then you likely have a damaged display panel. I’m assuming you’ve also tried getting into the BIOS screen…and still ended up with only 50% of the screen lit up.
The lid is really flimsy on gen 1 / non-CNC lid. So dropping the laptop resulting in a damaged display panel is not out of the norm given the low rigidity of the lid to act as a protective layer.
Hi Paul, based on those symptoms, it looks like the drop impact physically broke the display. You can pick up a replacement display in the Marketplace here: Framework | Display Kit and follow these instructions to replace it: Display Replacement Guide - Framework Guides
Wonderfull you can change it .
Also I hope next version lide will bring more durability in the respect . Even if you put it under a truck it might stil break
Here is what I get on a cheap priced Thinkpad E590 when e-skating with it in my back pack…and landing on my back pack ! This lid is made of metal, the chassi is plastic.
My laptop really helped in the shock. Usually with older plastic toshiba I had doing the same fall (on a bycicle) on the chasis resisted.
Here onthe E590 I have the plastic chasi broken… BUT everything is working like a charme for 1 year now on this 4 years old laptop.
I never had a laptop for more than 3 years still usable. Had hinges broken, mouse pad broken. With no real way to repaire them. With thinkpad I think it may last 2 more years.
I am expecting my new Framework to get in the range of 4 years without repaire…and to keep it 10 years like a mac or thinkpad.
Only a littel bump on the metalic screen :
I took my ThinkPad x200 on multiple bike (as in bicycle) touring trips, bumping it in panniers 6 hours+ each day over thousands of KMs over the years. No issues and still in service. Though I have yet to fall and land on it.
