Issue of touchpad spacers and the number of customers bothered by it

We ordered 4 systems, all in batch 11. All 4 have an issue with either the spacers or the trackpad not being even. Hair gets caught, skin gets caught and the corners and edges are razor sharp. If you press the spacers (even gently), they flex a lot.

Some pictures :


3 of the 4 laptops also had the screw problem on the SSD, 1 won’t accept any screw so the SSD can not be used reliably.
We’ve opened a support ticket. But honestly, this is not what the quality I expected when I ordered these for my team. Either the design of the product is broken, or the QA is poor.

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