just got a DIY 12th gen I5 240p version assembled with no problem and now it is crashing at random with the code WHEA_UNCORRECTABLE_ERROR, have no idea why, code doesn’t really tell me much, anyone have any ideas why it is doing it, and how to fix it???
Hi! Welcome to the community! If this is a DIY edition, which was my impression from your post, can you answer these questions to help with the troubleshooting? If it was pre assembled please indicate that as well.
What version of Windows are you using (Windows 10 or Windows 11)?
Have you installed the appropriate driver bundle?
@amoun i have read that it could basically be a failure in every major part of the laptop: CPU, RAM, SSD, etc. and i cant really tell if it is the SSD or Ram because i just doubled checked if it was seated properly and it was… it is a very broad error
@Morpheus636 ill give it a shot thanks, also could it be that i am in fact using windows 10 and not 11 since on the site where i got the drivers from, it specified the drivers were for Windows 11 and not 10
^ This. On 12th Gen Intel Core, only Windows 11 is officially supported. But to @Morpheus636’s point, reseating all the components (RAM, SSD) is a good first step. Many times, customers do not properly seat the SSD into the m.2 slot all of the way. All of the visible gold connections on the SSD should be covered by the connection port shroud on the mainboard.
Also, updating to Windows 11 via the free upgrade and then installing the Windows 11 Framework Driver Bundle for 12 Gen Intel Core would be a great next step to get you in line with official support.
right… i have upgraded to Windows 11, reseated both ram sticks and ssd, installed all the drivers for the laptop, and now i get a new bluescreen error, “Critical Process Died” which seems to correspond with driver issues which i have made sure to be updated and corrupted Windows files which i have also checked in CMD and were none of… any ideas?