I am exited form order of Framework 13 DIY. I just got an email that my batch is about to be prepared, so per instructions I reviewed my order once again.
45 EUR for black bezel and 109 EUR for keyboard!!
I know this stuff costs something, I don’t need it for free, but why should I pay extra for essential part of the laptop when I already pay good 1215 EUR for the laptop itself? Many thanks I guess, Framework didn’t charge me extra for the display. But what i found the most frustrating is misleading order page.
Look, no extra costs for the keyboard kit nor bezel!
Yet again, I am looking forward for my laptop. And I know I pay extra for its features. But please tell me is charging extra for keyboard and bezel is ok, especially not showing it to you on the main order page, and I am lossing my mind?
The shop exists some years now, it started without showing the component costs. You should check the Total amount to see if it got added or not. I doubt it, because I have seen the same as you and I did not pay extra, because it is included in the advertised price.
Are you getting a DIY one? If so the individual assemblies will need to be itemised on the invoice, and prices for each shown for customs purposes, as it is not coming as a ‘single item’. The invoice will then total to the amount shown on your order page.
Thanks for the responses @Alan_Pearce@Bernd_Steinzimmer . I believe it is fair enough if it’s include in the base price, which I initially missed and is required for the customs. Though, in my view, it is
still quire misleading.