Keyboard keys randomly stopped working

Soooo, my Framework 13" (I think it was a series 13 - I bought it in July of 2021) has a very disconcerting problem: A series of keys of stopped working.

At first I thought this was a problem with the key board. I cleaned the old one to no change, and just installed a new one to again, no change. The keys seem to be connected somehow: 56 TY GH NM.

I’d previously read that if you take out all of the ports, then put them back in, it will resolve itself. This did not work for me until literally JUST now.

My question is: Will this problem return, or only when I hot-swap the ports? Is there a way to fix this via an update? Thanks!
David

1 Like