I am opening this question to the community to see if anyone else has experience in solving this odd problem. I was working on the computer and it all of a sudden powers off and doesn’t power back on.
I tried USB-C power from working computers including MacBook, Chromebook, etc to see if it was a power issue. Ruling it out, I tried re-setting the mainboard by taking out the battery, and the button battery and leaving it out over night and plugging it all back in. I managed to make it show the error code.
It codes saying the the memory is the problem. I tried switching to single stick on 0 and swapping the one from channel 1 to 0. Taking it to a different computer and powering it up and running mem test passes with no issues. I tried 4GB ram I had lying around from a mini pc that works and still no go. I even ordered a Kingston 64GB kit and tried in both just the 32 gb module in channel 0 and all 64Gb of it and still won’t boot.
I have sent about 13 emails back and forth to support but I keep getting a new person and going around in circles. With Videos and Pictures but after a while, the new person asks the same questions I have answered in my prior messages with videos.
I am guessing it’s a motherboard issue showing a memory fault. Anyone else have this issue and have it solved.