I am having issues connecting my Framework laptop to my monitor - an ACER UHD 2k4k (2014). The result any time I try to connect it is a tiny second screen on the monitor. I have tried changing the resolution in display settings for the extended display, but the option to change is not provided (it’s set - my computer gives the only resolution option as 640 x 480). I have tried numerous different connectors, which have either not worked at all or the same thing happens (tiny screen). I have updated the drivers (as per some advice online), but that has not helped anything.
If anyone has had this issue and has found a solution, please let me know!
Windows 10. The monitor has a display port connection port, so I have been trying different DisplayPort cables (to USB-C). The 640X480 is the resolution in display settings (system settings on laptop) - under the second screen “scale & layout” options when there are multiple displays detected.
Yes - I have the DisplayPort expansion card. I have attached photos of the different types of cables I have used ( & have also purchased and tried different brands of these as well - none have worked); there is also a photo of the Display settings when I connect the monitor. The monitor is an ACER UHD 4k2k, model #XB280HK - manufactured in Sept 2014 (photo attached also).
However, the monitor is known to work with DP<–>USB-C cable:
…I think the last comment from the Dell thread sums it up.
Worst case: Buy 5 different DP(male)-USBC(male) cable, 5 different DP-DP cables, and 5 different DP (female)-USBC(male) adapters…and see what works. Return the ones that don’t.
Even happens with an XBox:
The monitor seems to have compatibility issue with non-nVidia hardware? Early days 4k implementation…
