Hello, I got my Framework 13 with the mid tier ryzen 300 chip today and it doesn’t Boot. I sadly cannot interpret the boot error code, but maybe some of you can: https://drive.google.com/file/d/1iCodcwcAawIiGxUSN1OqignYwll0xSeT/view?usp=drivesdk
It’s 0xc5 which from here: Framework Laptop port80 codes · GitHub is defined as
#define S3_BEFORE_ACPI_BOOT_SCRIPT 0xC5 // Restore system configuration stage 1
I am no help with what that indicates in terms of the system not booting. I would try each ram stick in each slot, one at a time - stick a in slot 0, stick a in slot 1, stick b in slot 0, stick b in slot 1, to see if that helps. You could also try resetting the main board.
I would definitely open a ticket with Support. I hope that you are able to get the machine up and running soon. Best of luck.
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Can you tell me how I can reset the main board? I couldn’t find any guides for the 300 series.
Good question. The lack of an official guide for this (and for the port 80 codes) is a longstanding and somewhat frustrating gap. I believe that the steps in this post should work. Please let us know if you have any success: Suddenly no display on Framework 13 AMD and blinking lights - #6 by James_Bloom
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Tried both and couldn’t get to the point where the motherboard signals any kind of reset. We also tried powerdraining it, but got nowhere. I’ll just wait for support to contact me back, and send them the Laptop. I don’ have to troubleshoot a 1700€ Laptop. I got better things to do