Framework 13th gen won't boot

Community Support
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1

I have Framework 13 13th gen and it black screened and won’t boot anymore. I’ve checked the LED blinking codes and get reds on 6,8, and 11. I’ve swapped memory and SSDs but still get the codes and no boot. There is a small ticking sound coming from the vent slits on the underside. Used a blower/can air to clean. no effect.

Any ideas on what the issue could be or am I SooL and need to order a new mainboard?

2

You can try to perform a mainboard reset. Also contact Framework Support while you are trying to solve the issue especially if this doesn’t work.

This seems to be the procedure, but I’ve never done it myself so I can’t confirm.

3

FYI: After a week of back and forth with support, they said I needed a new mainboard.