I’ve just received my FW13 amd 7040. I’m a complete beginner, but it seemed to be going ok putting it together. Until I got to the point of turning it on… I get an error message: “Default boot device missing or boot failed. Insert recovery medica and hit any key then select ‘boot manager’ to choose a new boot device or to boot recovery media.” I have tried removing and re-inserting the ssd, but still the same message. Then I tried removing one of the RAM, but still getting the same message. I have searched the forum, and wonder if it is because I haven’t installed an operating system yet (that was the next step in the guide, after turning it on). I have purchased windows 11 (but didn’t realise I need access to a windows computer to be able to install it on this one). Is that what I need to do to fix the problem? If so, how can I install it without being able to switch on the computer?
I’m feeling a bit despondent and wondering if this laptop is going to be beyond me tech-wise…and also whether it will be a bit unreliable? Ie should I be sending it back?
Yeah, that’s the reason. For DIY configs, you’re on the hook to assemble the machine and install the OS you want (Windows or Linux).
Yes, you’d need access to a computer to burn the installation ISO to a USB flash drive. If you personally don’t have another machine, I hope you got family/friends living nearby who can do you a solid. The installation guide should have the exact steps on how to prepare the flash drive once you’ve downloaded the ISO.
You were able to assemble the machine, so I think you know more than you give yourself credit for. Perhaps, the pre-assembled config would have worked better for you, but the DIY saves you a good chunk of change and the satisfaction of assembling your machine with your own hands.
At any rate, you’re not too far way from a working machine. The main challenge is having access to another working machine to prep installation media. Past that, carefully following the installation guide should take you to a working machine in no time.
Framework machines are not unreliable by any stretch of imagination. Individual experiences can vary, of course, but the vast majority of Framework customers are happy campers (myself included, sporting the Framework Laptop 13" with Ryzen AI 9 HX 370, 96GB memory, and 2TB storage).
You do need media writer tool such as Windows built-in or Rufus. Once you get the operating system install, you will have a great laptop. Framework is a perfect choice for non-techies because Framework gives you detailed instruction on installing drivers packages they bundle for us, BIOS updates, and offer this forum for users to get answers.
Thank you so much! I am visiting someone who has Windows tomorrow, so will hopefully be able to sort it out then. So grateful for your kind words and reassurance!
Thank you! I will hopefully be able to install it tomorrow, fingers crossed. Not familiar with Rufus or any of this, but will hopefully learn a bit through this process. Very grateful for this community forum. Thank you for your help and reassurance!