Not getting USB 3.2 Gen-2 2x2 (20Gb/s) speeds on 13th Gen Intel

Heard back from support. They had to escalate it, but the official word is

“USB 3.2 Gen-2 2x2 is not currently supported on any of our Intel platforms. This would prevent you from getting the full speed of 20 Gb/s”

Even though the laptop supports USB4, it doesn’t include USB 3.2 Gen-2 2x2. Very sad.

The amount of devices supporting 3.2 2x2 is very low, that protocol is so nice it’s not even mandatory for tb4 and tb4 made pretty much everything possible at the time mandatory.