Now Available for Pre-order in UK, Germany, and France

At the moment, you can order any keyboard you like from the ones actually in production (except the blanks, if they’re actually in production). So you can order in Germany with an “Internaional English” (otherwise known as US English) keyboard, or you could have a French keyboard in Britain. So I’m fairly sure you’ll be able to get the keyboard you want.

Being able to get the keyboard I want is 100% not the point.

Read the rest, from right where your quote ended. :wink:

We were told we can get a hint for where the Framework will become available soon through looking at the keyboard selection on the marketplace. As explained, this gets weird in the Dutch case.

My worry, and the point, is that I have no way to know if me being able to purchase the laptop, at all, any keyboard, is “one month away” or “absolutely never”. And eventually, I will end up needing a new laptop. If I know a Framework might be here in a timespan measured in “months” - I’ll hold, I’ll wait for a good thing. But if it is a case of “never” or “years”, then I’ll just buy a Lenovo.

… and not being able to make any judgement on that is what irks me.

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It’s February!

I cannot wait for my order - it cannot come soon enough!

Will there be an announcement when Batch 8 EU orders begin shipping?

I am sure that consumers will announce something in this thread!

I hope that they will release it soon in Austria.
I mean I do not understand enough about logistics, but they already got the German Keyboard Layout and there is not to much difference between Germany and Austria when it comes to law.

We’ll follow a similar email flow to what we used for our earlier US and Canada pre-order batches. As inventory reaches our fulfillment warehouse, we will send an email to everyone in Batch 8 stating that the batch has entered preparation for fulfillment. For each individual pre-order, we’ll then send an email 1-2 days before we collect the balance of payment, then an email when we collect the balance, an finally a shipment notification email.

Just a note on all of this that all of the regions we do manufacturing in and EU/UK fulfillment from are closed this week for the Lunar New Year holiday. You’ll start to see emails go out as inventory moves following the holiday.

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Thanks for the detailed update @nrp !

@nrp Are you able to confirm whether you’re bulk shipping to the EU from where individual orders will be sent, or are you trying to send individual orders from the Far East?

That would really help us understand what to expect - the former option is significantly faster and more reliable in my experience. Orders individually shipping from the Far East is usually an absolute nightmare!

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My first order here. Will there be an email with a proper invoice or will it be available via the user login?

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It sounds like their fulfillment centre has Lunar New Year holidays:

(Emphasis mine)

Generally “fulfilment” refers to the lasts step for shipping to customers, after which it’s with 3rd parties for delivery.

So I imagine they dispatching individually from east-Asia, not batch shipping to some where in the UK/EU and redistributing locally.

Although I’ll bet they’re using a single courier and just loading pallets of labelled up packages to each of the 3 destination countries, so they just load those pallets onto a plane rather than doing a few individual loose parcels at a time…

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That said, they have a U.S. fulfillment partner, so who really knows…

So I finally got the email stating that “Your order has been shipped” complete with a tracking number. However, without stating who the courier/shipping firm is, this number is useless to me.

Anyone knows who does the shipping for devices to the UK?

It‘s DPD: Batch 8 Guild

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@Juan_Durandt most seem to be DPD (UK and Germany certainly are)

Check out the Batch 8 thread for lots of people updating about their progress

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Thanks guys! Had a quick look on DPD tracking:

"Your Framework Computer Inc parcel number 841xxxxxxxxxx

Your parcel has been collected from the sender"

Excitement is building up like a kid in a sweets shop!

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I’ve just come across a review on ComputerBild (review from the end of January, but it’s been linked to from the framework newsletter just today) with a video featuring a device whose keyboard still looks precisely this way. So unless this test device is still different from the end product, I suppose that these issues are not going to be fixed?

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If you are in the Netherlands, Austria or Ireland, I highly suggest you check your mail.

We’re on! I’ve placed my order. Yay! :smiley:

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I asked support and they confirmed that this is the final quertz-de keyboard layout

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Hey yall, do you know how much extra cost there is to chip in France?
I guess the 20% VAT, but are there more customs fees?
Thanks!

Edit: Seems like the VAT is already included in the prices.

Are there any news about the ability to purchase aditional extension cards in germany?
I am not really happy with the choice I made, when I speced out my framework and would like to add some more.

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