Now Available for Pre-order in UK, Germany, and France

[nrp]

We’ll follow a similar email flow to what we used for our earlier US and Canada pre-order batches. As inventory reaches our fulfillment warehouse, we will send an email to everyone in Batch 8 stating that the batch has entered preparation for fulfillment. For each individual pre-order, we’ll then send an email 1-2 days before we collect the balance of payment, then an email when we collect the balance, an finally a shipment notification email.

Just a note on all of this that all of the regions we do manufacturing in and EU/UK fulfillment from are closed this week for the Lunar New Year holiday. You’ll start to see emails go out as inventory moves following the holiday.

[Vectorspace]

Thanks for the detailed update @nrp !

[andyk2]

@nrp

Just a note on all of this that all of the regions we do manufacturing in and EU/UK fulfillment from are closed this week for the Lunar New Year holiday. You’ll start to see emails go out as inventory moves following the holiday.

@nrp Are you able to confirm whether you’re bulk shipping to the EU from where individual orders will be sent, or are you trying to send individual orders from the Far East?

That would really help us understand what to expect - the former option is significantly faster and more reliable in my experience. Orders individually shipping from the Far East is usually an absolute nightmare!

[Daniel_R]

@nrp

we will send an email to everyone in Batch 8 stating that the batch has entered preparation for fulfillment. For each individual pre-order, we’ll then send an email 1-2 days before we collect the balance of payment, then an email when we collect the balance, an finally a shipment notification email.

My first order here. Will there be an email with a proper invoice or will it be available via the user login?

[Anubis]

@andyk2

Are you able to confirm whether you’re bulk shipping to the EU from where individual orders will be sent, or are you trying to send individual orders from the Far East?

It sounds like their fulfillment centre has Lunar New Year holidays:

@nrp

all of the regions we do manufacturing in and EU/UK fulfillment from are closed this week for the Lunar New Year holiday

(Emphasis mine)

Generally “fulfilment” refers to the lasts step for shipping to customers, after which it’s with 3rd parties for delivery.

So I imagine they dispatching individually from east-Asia, not batch shipping to some where in the UK/EU and redistributing locally.

Although I’ll bet they’re using a single courier and just loading pallets of labelled up packages to each of the 3 destination countries, so they just load those pallets onto a plane rather than doing a few individual loose parcels at a time…

[Anubis]

That said, they have a U.S. fulfillment partner, so who really knows…

August/Batch2 Delivery thread

Sorry for the delays on this. To give more context on how the sausage is made: Normally we want to do ongoing constant mass production after we start a production ramp on a product. We knew that there would be supply chain constraints this year, so we set up the batch pre-order system to be able to match to a more batch-based manufacturing. There isn’t a 1:1 mapping between the manufacturing batches and the pre-order batches, but a more complex mapping based on the specific configurations p…

[Juan_Durandt]

So I finally got the email stating that “Your order has been shipped” complete with a tracking number. However, without stating who the courier/shipping firm is, this number is useless to me.

Anyone knows who does the shipping for devices to the UK?

[Oliver]

@Juan_Durandt

Anyone knows who does the shipping for devices to the UK?

It‘s DPD: Batch 8 Guild

[Anubis]

@Juan_Durandt most seem to be DPD (UK and Germany certainly are)

Check out the Batch 8 thread for lots of people updating about their progress

[Juan_Durandt]

Thanks guys! Had a quick look on DPD tracking:

"Your Framework Computer Inc parcel number 841xxxxxxxxxx

Your parcel has been collected from the sender"

Excitement is building up like a kid in a sweets shop!

[steffahn]

@BlueBird

@Jonathan_Haas

The right control key is labeled “strg” […], the left one is still labeled “ctrl”. Is this intentional?

Also the PgUp/PgDn keys: shouldn’t it be “Bild”, not “pg”?

Edit: and “Druck[en]” for “PRT SCR”? (ironically all caps while the other labels are lowercase)

I’ve just come across a review on ComputerBild (review from the end of January, but it’s been linked to from the framework newsletter just today) with a video featuring a device whose keyboard still looks precisely this way. So unless this test device is still different from the end product, I suppose that these issues are not going to be fixed?

[Daniel_Agorander]

If you are in the Netherlands, Austria or Ireland, I highly suggest you check your mail.

We’re on! I’ve placed my order. Yay!

[Conrad_Weise]

@steffahn

I’ve just come across a review on ComputerBild (review from the end of January, but it’s been linked to from the framework newsletter just today) with a video featuring a device whose keyboard still looks precisely this way. So unless this test device is still different from the end product, I suppose that these issues are not going to be fixed?

I asked support and they confirmed that this is the final quertz-de keyboard layout

[Shark_Cricket]

Hey yall, do you know how much extra cost there is to chip in France?
I guess the 20% VAT, but are there more customs fees?
Thanks!

Edit: Seems like the VAT is already included in the prices.

[devryd]

Are there any news about the ability to purchase aditional extension cards in germany?
I am not really happy with the choice I made, when I speced out my framework and would like to add some more.

[Vectorspace]

One of their recent blog posts said they were setting up a fulfilment centre in Germany, and that the marketplace would be launched in Europe “Soon”

[Matthijs_Kooijman]

@Shark_Cricket

Hey yall, do you know how much extra cost there is to chip in France?
I guess the 20% VAT, but are there more customs fees?

Yup, VAT was included and for shipping to .nl, also custom fees are pre-paid and included (so I assume also for France).

[devryd]

@Vectorspace

One of their recent blog posts said they were setting up a fulfilment centre in Germany, and that the marketplace would be launched in Europe “Soon”

I was hoping for something more specific than “soon”, thanks though.

[frensoua]

@Matthijs_Kooijman

@Shark_Cricket

Hey yall, do you know how much extra cost there is to chip in France?

I guess the 20% VAT, but are there more customs fees?

Yup, VAT was included and for shipping to .nl, also custom fees are pre-paid and included (so I assume also for France).

I confirm. I am French and I received my Framework without paying 20% VAT.
The package comes from Taiwan and it takes about 1 week.

[Jason_Dagless]

Order as much gear as you can when you buy the laptop as the postage for anything market place later on is highway robbery at the moment.

Beware!