Out of warranty technical support?

Am I correct to think that the ‘warranty’ period applies not only to hardware, but also Framework Support over email? That is, an out of warranty Framework laptop will no longer have access to official Framework technical support?

We provide support responses regardless of warranty status (and we answer a ton of questions from people who don’t own a Framework product yet). That is something we don’t have any current plans to change.


Awesome! I’ll be sending in a couple of questions then.

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