It’s an 11th generation laptop about 1 month old.
Does this look like a faulty connection? A quarter strip of the screen has gone black. Is there something I can do or will I likely need to send it back for repair 
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Well, you said it yourself… try to reconnect the display cable to see if it changes anything!
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Usually if you have a strip like that out its a broken LCD, but if you’re comfortable with it, you can always open up the laptop and reattach the display cable to see if that fixes it. You can find a guide here to help you do that (note that the guide I linked is for removing the top display, so you can skip removing the wifi card and antenna wires, and then stop after you’ve disconnected and reconnected the display connector).
If reconnecting the display doesn’t work, then its likely a broken LCD and you’ll need to contact support for a replacement. Be sure to remember that the 11th gen laptops don’t come with the cnc milled top case, so you shouldn’t be putting too much pressure on the display side of the closed laptop, as there is a chance that doing so will break the display.
Either way, hope you can get this fixed!
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I have the almost exact same problem - I have contacted support as it 100% seems to be an issue from the factory.
That is an artistic selfie.
Interesting that both samples have the bulk of the missing lines in about the same spot, might be a bad batch.
I’d contact support at this point.
just had the same issue yesterday I have already contacted support and am trying to find a solution.
Hi! I have exactly the same problem at the same place, has anyone found a solution? Has anyone tried changing the eDP cable only? Thanks 
I have the exact same problem.
How did you solve the problem? Still waiting for an answer of official support 
@_Alexis , @Johannes_Heiss and others in this thread: let us know how it ended for you, if you can.
my display had a different problem, which was “considered CID (customer-induced damage)” by Framework support, so it wasn’t replaced under warranty.
They considered as customer-induced-damage really? What a joke.
My warranty was finished, so I did not get the chance to have anything replaced by support. I am considering buying the eDP cable but not decided yet (absolutely not sure it is the root cause).
I will let you know if I do anything!
I finally ordered and changed the eDP cable. Unfortunately it did not solve the problem, so screen is probably faulty.
Just to give an update, I changed the screen and it solved the problem. I kept the old screen, if I have time maybe I will perform forensics 