Hi, guys,
I am using FW 13 AMD Ryzen 7840u.
I am experiencing random hard freezes when connecting HDMI (3rd gen Expansion Card). Has anyone had a similar problem?
We are customers who bought an item that we expected to work without any problems. Sharing your experience if you have had a similar issue, instead of telling others what to do, would be more useful maybe.
You could provide information about a similar experience, for example, ‘I fixed the issue by changing the monitor, cable, etc.’ At this moment, I don’t even know if you have experience using HDMI 3rd gen. So, if you simply ask, ‘Have you tried …?’ some people might get a different message. Like I said, we are customers, not prototype testers.
Thank you for letting me know. Take care as well.
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