Red lights won’t stop flashing when cover is open

Community Support
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  • Which OS (Operating System)? Windows 11
  • Which release of your OS (Operating System / Windows 10, 11)? Latest release
  • Which Framework product? Intel 11th gen laptop 13

Getting a usb port voltage error so I am trying to take the RTC battery out but when I open the keyboard lit the red lights on either side flash.

I have made sure the laptop is shut down and waited 15+ minutes to see if they will stop but they don’t. It’s making it very difficult to troubleshoot the voltage error…

Wondering if anyone has any ideas?

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That’s supposed to happen. It indicates that the laptop is open.

2 Likes
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From what I have read it means that the computer is on? From the Framework guide:

If the LEDs on the left and right sides of the system are flashing red when you lift off the cover, it means the system is still powered on. Make sure your power cable isn’t plugged in and that you have shut down correctly.

I have tried shutting down the computer multiple times and it is definitely unplugged

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If the main battery is still attached, the laptop will flash red when you remove the input cover. If you want to measure the CMOS battery to measure the voltage, you can and there are guides at guides.frame.work.