Ubuntu 24.04 LTS
6.8.0-40-generic
# BIOS 3.05
# AMD Ryzen™ 7040 Series
AMD Ryzen™ 7 7840U w/ Radeon™ 780M Graphics × 16
I have the Batch 10. When I try to watch a video fullscreen, the entire screen goes white. Immediately after reboot, fullscreen works fine, but then after I watch a Youtube video, attempting fullscreen yields only a white screen. There may be triggers other than Youtube.
This glitch happens when viewing video files using command-line VLC as well as in Youtube in Chrome or Firefox.
what browser are you using?
Firefox and Chrome. I try to watch videos in VLC from the command line.
Unfortunately this seems like a kernel issue. I would try to use a browser that is bundled in a flatpak or snap just to see if it is perhaps a userland issue.
I have found 24.04 to be kind of wonky on my 12th gen intel. Outside of the above I don’t have much I can suggest.
My experience of this problem is mostly outside of the browser, watching video files using VLC.
Points even more to the kernel. It contains the drivers for the display. I would just try a bunch of video players and see if you have any luck with them. If they all exhibit the same problem then it is (which I am already 95% sure of) a kernel issue.
So how can this be fixed? Everyone running this kernel has the same problem? Seems like we’d be hearing about it more often if that were the case.
Hi @Rebecca_Johnson , have you tried playing with mplayer? To see if same issue appears?
Just making sure if symptoms it’s happening across several apps in your case.
I just tried it with smplayer and mplayer, and the same thing happens in the same way. Sometimes the screen is solid white and sometimes it flashes black around the edges - same behavior in any video player I have tried so far, youtube, vlc, smplayer, mplayer.
You mention it being a kernel issue… do you mean 6.8.0-40-generic? A friend of mine runs the same laptop (except one batch earlier - batch 9 instead of 10) and same distribution and Linux kernel, and he doesn’t have this problem.
Early indications are that updating my system firmware from 0.0.3.3 to 0.0.3.5 may have fixed the problem…
Yes, I do believe the problem has been solved! It’s been a couple of days now without problems. I clicked on the Ubuntu “Show apps” in the lower left corner of the laptop screen and found “Firmware updater” and clicked on that.
I clicked on the “System Firmware” option on the left, and then on the right it told me my current version but showed me that there was a newer latest version and offered me a button I could click to update to the latest firmware. All fixed - so happy. I love my Framework laptop. I don’t know how to change the status of this post to “[resolved]” or something like that.
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