OS: Pop-OS 22.04 LTS
Expansion cards: 2x USB-C, 1x Gen 1 HDMI, 1x USB-A
Note, HDMI card is not in use. Instead the eternal monitor is connected to the HDMI port on the dock which is connected to the framework via USB-C.
Worrying issue occurred. I was using my Framework laptop, hooked up to an Anker USB-C hub and using an external monitor with the lid closed through the hub. Got to the point where I needed to go out so shutdown my framework, and turned power off to the hub and screen (since the hub is powered, I power it with the framework charge and in turn it charges the laptop capped at 85%).
Come back after 2 hours and open the lid to turn on the device but note the power light is lit, but it doesn’t turn on. Wonder if it got stuck on shutdown so hold the power button until it goes off. Noted that the laptop is actually quite hot. Try to turn it back on but nothing happens. Try connecting the charger, no lights on either usb-c module. Hold the power button again for 10 seconds despite no lights and then press it again to try and turn it on. Nothing.
Then I put it aside, so it cools down. Come back to it after a couple of minutes, check it is cool, and try to power on, and it starts. Phew. However, I now note that the finger print option on the log in screen is no more. And I can no longer enrol fingerprints for my account.
I run the following command:
fprintd-enroll -f 'finger'
and get the following output
Impossible to enroll: GDBus.Error:net.reactivated.Fprint.Error.NoSuchDevice: No devices available
I am concerned that there may have been lasting damage done to the board. I will be going through a reseating the power button part but doubt this will help, it seems it’s died.