My laptop is no longer recognizing my fingerprint reader. The OS can’t see the device. Fedora 40, UEFI 3.08.
I tried powering the laptop off and disconnecting the battery for about 10 minutes, but no luck.
$ lsusb
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 003 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 003 Device 002: ID 8087:0032 Intel Corp. AX210 Bluetooth
Bus 004 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
$ sudo fprintd-list sam
No devices available
$ bash fpr-checker.sh
Desktop Environment: GNOME
====================================
Fingerprint Management Script
====================================
1. Enroll Left Thumb
2. Enroll Left Index Finger
3. Enroll Left Middle Finger
4. Enroll Left Ring Finger
5. Enroll Left Little Finger
6. Enroll Right Thumb
7. Enroll Right Index Finger
8. Enroll Right Middle Finger
9. Enroll Right Ring Finger
10. Enroll Right Little Finger
11. Delete All Fingerprints for Standard Users
12. List Registered Fingerprints for Standard Users
13. Exit
====================================
Choose an option: 11
Deleting all fingerprints for standard Linux users...
No devices available
No fingerprints found for user: root
No devices available
No fingerprints found for user: spiffytech
No fingerprints were found to delete for standard Linux users.
Press [Enter] key to continue...
Try usb-devices. Check if there is a driver for the fingerprint sensor.
Nothing’s jumping out at me here:
T: Bus=01 Lev=00 Prnt=00 Port=00 Cnt=00 Dev#= 1 Spd=480 MxCh= 1
D: Ver= 2.00 Cls=09(hub ) Sub=00 Prot=01 MxPS=64 #Cfgs= 1
P: Vendor=1d6b ProdID=0002 Rev=06.10
S: Manufacturer=Linux 6.10.10-200.fc40.x86_64 xhci-hcd
S: Product=xHCI Host Controller
S: SerialNumber=0000:00:0d.0
C: #Ifs= 1 Cfg#= 1 Atr=e0 MxPwr=0mA
I: If#= 0 Alt= 0 #EPs= 1 Cls=09(hub ) Sub=00 Prot=00 Driver=hub
E: Ad=81(I) Atr=03(Int.) MxPS= 4 Ivl=256ms
T: Bus=02 Lev=00 Prnt=00 Port=00 Cnt=00 Dev#= 1 Spd=20000 MxCh= 4
D: Ver= 3.10 Cls=09(hub ) Sub=00 Prot=03 MxPS= 9 #Cfgs= 1
P: Vendor=1d6b ProdID=0003 Rev=06.10
S: Manufacturer=Linux 6.10.10-200.fc40.x86_64 xhci-hcd
S: Product=xHCI Host Controller
S: SerialNumber=0000:00:0d.0
C: #Ifs= 1 Cfg#= 1 Atr=e0 MxPwr=0mA
I: If#= 0 Alt= 0 #EPs= 1 Cls=09(hub ) Sub=00 Prot=00 Driver=hub
E: Ad=81(I) Atr=03(Int.) MxPS= 4 Ivl=256ms
T: Bus=03 Lev=00 Prnt=00 Port=00 Cnt=00 Dev#= 1 Spd=480 MxCh=12
D: Ver= 2.00 Cls=09(hub ) Sub=00 Prot=01 MxPS=64 #Cfgs= 1
P: Vendor=1d6b ProdID=0002 Rev=06.10
S: Manufacturer=Linux 6.10.10-200.fc40.x86_64 xhci-hcd
S: Product=xHCI Host Controller
S: SerialNumber=0000:00:14.0
C: #Ifs= 1 Cfg#= 1 Atr=e0 MxPwr=0mA
I: If#= 0 Alt= 0 #EPs= 1 Cls=09(hub ) Sub=00 Prot=00 Driver=hub
E: Ad=81(I) Atr=03(Int.) MxPS= 4 Ivl=256ms
T: Bus=03 Lev=01 Prnt=01 Port=09 Cnt=01 Dev#= 2 Spd=12 MxCh= 0
D: Ver= 2.01 Cls=e0(wlcon) Sub=01 Prot=01 MxPS=64 #Cfgs= 1
P: Vendor=8087 ProdID=0032 Rev=00.00
C: #Ifs= 2 Cfg#= 1 Atr=e0 MxPwr=100mA
I: If#= 0 Alt= 0 #EPs= 3 Cls=e0(wlcon) Sub=01 Prot=01 Driver=btusb
E: Ad=02(O) Atr=02(Bulk) MxPS= 64 Ivl=0ms
E: Ad=81(I) Atr=03(Int.) MxPS= 64 Ivl=1ms
E: Ad=82(I) Atr=02(Bulk) MxPS= 64 Ivl=0ms
I: If#= 1 Alt= 0 #EPs= 2 Cls=e0(wlcon) Sub=01 Prot=01 Driver=btusb
E: Ad=03(O) Atr=01(Isoc) MxPS= 0 Ivl=1ms
E: Ad=83(I) Atr=01(Isoc) MxPS= 0 Ivl=1ms
T: Bus=04 Lev=00 Prnt=00 Port=00 Cnt=00 Dev#= 1 Spd=10000 MxCh= 4
D: Ver= 3.10 Cls=09(hub ) Sub=00 Prot=03 MxPS= 9 #Cfgs= 1
P: Vendor=1d6b ProdID=0003 Rev=06.10
S: Manufacturer=Linux 6.10.10-200.fc40.x86_64 xhci-hcd
S: Product=xHCI Host Controller
S: SerialNumber=0000:00:14.0
C: #Ifs= 1 Cfg#= 1 Atr=e0 MxPwr=0mA
I: If#= 0 Alt= 0 #EPs= 1 Cls=09(hub ) Sub=00 Prot=00 Driver=hub
E: Ad=81(I) Atr=03(Int.) MxPS= 4 Ivl=256ms
Are you able to try using Windows to see if the fingerprint sensor is being detected?
It seems weird that you are somehow still able to use it as a power button but the fingerprint sensor is not working. Worst case scenario, if it doesn’t appear in another OS like windows, you may have to replace the fingerprint sensor.