I have found a continual issue with Zoom meetings: approximately 5 and 50 minutes into a meeting, it will freeze for around 30 seconds before continuing. Video is frozen and no audio heard during this time. Anyone else with this issue or any tips on resolving it?
Framework 13, 13th Gen i5. Fedora 38, Kernel 6.5.10-200.fc38.x86_64.
This has been consistent with the Zoom desktop client (v5.16.6) and Zoom web client (Firefox). I also created a Windows vm in Boxes and the issue persisted there too.
Other conferencing software has not been tested for now.
I find the zoom desktop client is unreliable at best. Using dnf upgrade or rpm -Uvh isn’t always a good idea. You might consider starting from scratch with zoom. I use the following:
# Make sure zoom is not running, then remove the package.
sudo dnf erase -y zoom
# Clean up cache and configs that zoom scatters everywhere.
sudo rm -rf ~/.zoom ~/.cache/zoom ~/.config/zoom* ~/.config/Unknown\ Organization/
# Install zoom.
sudo dnf install -y https://zoom.us/client/latest/zoom_x86_64.rpm
It’s what Zoom support expects you to do essentially every time, and it works for me more often than than I want to admit…
Not yet. I felt the Windows VM would be a sufficiently different test, but I will give it a go before upgrading to 39, assuming the reinstall suggestion from @Tim_Bosse does not make a difference.
All suggestions will be tested, and I’ll try to remember to report back!
Yes, as far as I can see. Zoom doesn’t show any issue with the network (or actually say anything about reconnecting), and I tested connections elsewhere immediately.
Further to the other suggestions: the reinstall made no difference; Chrome might have improved things slightly, but not completely, and I am awaiting the next meeting to test Fedora 39.
Further update:
Chrome Version 120.0.6099.71 (Official Build) & Fedora 39 have not made any difference.
The freeze issue (which also stops me from hearing the other side) is consistently happening around 5 and 50 minutes into the meeting. Never much later than 5 minutes after the start, nor earlier than 50. Always twice/meeting. The WiFi always appears connected during.
Does anyone have any further suggestions for this?
Sounds like your router/ISP and or network. Run MTR and join from a hardwired port to the router and run mtr continuously to whatever the endpoint is in zoom for you (you’ll likely need to find this via ss/netstat once the connection is established)
