[RESPONDED] Framework randomly goes to lock screen

Multiple times a day while I am actively using the laptop windows will just pop into the lock screen. It’s a minor annoyance, possibly related to the touchpad seeming to be overly sensitive?
Has anyone else seen this issue on FW laptops or others? It’s been difficult to search for my issue since the vast majority of “lock” issues are far more serious and unrelated since the computer never stops operating, it just blanks and goes to the lock screen after a sec.

Do you have any magnets nearby? I believe the sensor for the lid is near the headphone jack and magnets can trigger that.

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Is there some key combination that you are hitting?
Start + L is a shortcut to the lock screen.
I have some keyboards that have a lock key in the corner, very annoying when that is hit by accident.

Magnets are an interesting thought, I only have a plain metal wedding band (which is much newer than this lingering mildly annoying issue) that doesnt seem to have any effect when rubbing my machine down.

I am just using the standard FW keyboard built in. I don’t think it has any hotkey bindings to trigger lock aside from windows+L

The last time the screen blanked was after I closed 3 tabs with the touchpad, then the screen went to the lock screen without my hands on any keys IIRC

How about earbuds or other gadgets? I’ve seen someone’s keyboard turn off their Framework.

The magnet sensor is located on the left side between the headphone jack and the front usb port (oriented towards the screen of course). Maybe try putting a magnet near that to see if it matches the problematic behaviour, and if yes, test different items like rings, armbands, headphone cases, headphones etc. If they cause the problem.

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Welcome to the forums @Anthony_Lambruschi!

I suspect this is the magnet sensor at work. Tagging this as hardware as OS was not mentioned.

Has anybody else experienced this and is confident it’s not magnets? This exact thing is happening to me and I am not near magnets nor do I wear anything that would trigger the lock screen. I have also adjusted the touch pad sensitivity and turned off all “tap” functions but it is still happening. It is very distracting and causing a lot of disruptions to my daily use.

If your framework is on and you are away from the keyboard. (across the room, for example) Will the screen lock? This is how we can rule out a hardware issue. One other thing you can do is disconnect the lid sensor / audio jack module from the mainboard. Don’t remove it or anything, just disconnect the ribbon cable. But it back together. Does the computer still randomly lock?

If the computer is not randomly locking with either of the things above, then either your audio board is defective or you are unknowingly moving a magnetic object close to the lid sensor and this is triggering it.

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Which FW model and which OS?

Framework 13, 13th gen with intel core (this thing is less than a year old) running windows 11 home.

Screen does not lock when I walk away.
I disconnected the lid sensor and audio jack and put it back together and so far it hasn’t randomly locked. Hopefully that fixed it. However, when I looked at the display connection, I could lift the tab gently and see all the cables within the connector. :grimacing: