Just got my framework 13 with Ryzen processor and installed and I’m having a keyboard mapping issue I can’t resolve. My forward slash and question mark key are being mapped to the rt ctrl key. Makes it really challenging to type any path statement in terminal without a forward slash. I’ve verified the mapping by pulling up the Settings > Keyboard > View Keyboard Layout and I can see the Rt Ctrl key engaging when I try to hit forward slash.
I can’t find this issue documented and opened a service ticket with Framework and waiting for a response. Any help is appreciated:
Which OS (Operating System)? - Ubuntu 22.04.3
Which release of your OS (Operating System / Windows 10, 11, Distribution of Linux)? 22.04.3 LTS, Kernel: 6.1.0-1-24-oem, Gnome 42.9
Which Framework laptop (11th, 12th or 13th generation Framework laptop) are you asking for support with? 13 with Ryzen 7840u
There maybe more mapping issues as well, this is just the one that keeps popping up.
@Ian_Burgess I haven’t loaded windows on it yet, so not sure. I’m trying to make this my linux only machine I’ve been in the BIOS, but haven’t tried the forward slash or question mark, but I do know that when connected to an external keyboard the keys work just fine. I’m beginnning to agree this is probably a hardware issue. Hoping Framework support responds pretty soon.