[RESPONDED] USB-C Hub Not Working

Framework Laptop 13 Linux
1

I’m running Ubuntu 22.04 on my Framework (11th Gen) and the USB-C hub I have doesn’t seem to be working. The Ethernet adapter never connects to the network, and the mouse I have plugged into the hub never works. The hub’s HDMI port seems to work (system switches to dual monitor setup when I plug in the hub), but none of the other peripherals work. Here’s lsusb output with and without the hub plugged in:

$ lsusb
Bus 004 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 003 Device 003: ID 27c6:609c Shenzhen Goodix Technology Co.,Ltd. Goodix USB2.0 MISC
Bus 003 Device 002: ID 0bda:5634 Realtek Semiconductor Corp. Laptop Camera
Bus 003 Device 004: ID 8087:0032 Intel Corp. AX210 Bluetooth
Bus 003 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 002 Device 025: ID 0bda:8153 Realtek Semiconductor Corp. RTL8153 Gigabit Ethernet Adapter
Bus 002 Device 024: ID 058f:8468 Alcor Micro Corp. Mass Storage Device
Bus 002 Device 023: ID 2109:0817 VIA Labs, Inc. USB3.0 Hub             
Bus 002 Device 022: ID 2109:0817 VIA Labs, Inc. USB3.0 Hub             
Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
$ lsusb
Bus 004 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 003 Device 003: ID 27c6:609c Shenzhen Goodix Technology Co.,Ltd. Goodix USB2.0 MISC
Bus 003 Device 002: ID 0bda:5634 Realtek Semiconductor Corp. Laptop Camera
Bus 003 Device 004: ID 8087:0032 Intel Corp. AX210 Bluetooth
Bus 003 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub

Any suggestions for debugging or fixing?

Thanks!

2

Welcome to the forum.

Link to the hub?
So, if HDMI is working, the actual hub part seems to be working. You need to debug the parts that aren’t working. It’s a USB 3.0 hub, with a usb to Ethernet chip, a usb to HDMI chip, and it sounds like perhaps other chips connected to the hub. For the mouse, if I recall, some cheap hubs just aren’t good at mixing low speed USB 2.0 devices like mice and keyboards with high speed devices. I don’t know if there is a fix besides getting a different hub.

A quick search and I see some people report RTL8153 working fine, and others report issues. Realtek Semiconductor RTL8153 Gigabit Ethernet Adapter
The hub itself VIA Labs USB3.0 Hub

1 Like
3

Hi @Jeffrey_Spehar , agree with @MJ1 , you may need to try a different to check if it has the same symptoms, or not. Also try directly connection the usbc hub the expansion slot without the expansion card, only if it fits, see if lsusb sees it.