Video here: https://youtu.be/WQ09AGlHTKg
Sorry for the crap quality, I didn’t want to show my username.
Issue: I have a new Framework 13" Laptop with a Ryzen AI 340. When I set it down, the screen turns off sometimes. I’ve confirmed that the cable for the display is set correctly, and the issue happens even if the keyboard isn’t attached. I’ve tightened, loosened the screws and cables and it doesn’t change anything.
- Which OS (Operating System)?
- -Windows 11
- Which release of your OS (Operating System / Windows 10, 11)? (if you are having a Linux related issue, please create your thread under the Linux subcategory)
- -Latest with all updates
- Which Framework product (Laptop 13, Laptop 16, Laptop 12 or Desktop) and which generation (Intel 11th gen, Intel 12th gen , Intel 13th gen, Chromebook, AMD 7040 Series, AMD AI 300 Series, AMD Ai Max 300 Series)
- -Laptop 13 with AI 300 series
- If there is no information pertaining to your issue or question, please let us know here: Framework | Support Framework | Support