Shoutout to Support

General Topics
1

I want to say thanks to the people behind the support address at Framework.

This morning, I saw that the state (and only the state) was incorrect on both my mailing and billing addresses. Everything else was correct but I wasn’t able to fix the state…

I emailed support@frame.work earlier this AM and w/in a couple of hours I received an email from @Jehan_Suleman letting me know all was right w/the world, even attaching a screencap to show the correction.

So thanks Jehan - it’s that kind of responsiveness that gives me confidence to work with a young company like yours.

-Craigo

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2

Their support for me as well has been stellar. I hope they can continue to be this good as they grow and show the “big ol’ boys” how to do it right and actually care about their customers.

I have been VERY impressed with them.

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