[SOLVED] Keyboard backlight wont turn on

[MJ1]

@Nate_Waddoups

And now I’ve also had a case like Geert_Schuring described, where the backlight cannot be turned back on using the https://keyboard.frame.work page.

What OS?
Have you customized your key layout at all?
If not, then you could do a persistent memory / EEPROM reset & see if that fixes it next time you have the issue. If your key layout isn’t the default, then the reset will clear any changes you’ve made. You could do a layout backup first to save & restore it.

@MJ1

Saving or loading Via layouts (click to show)

The disk icon in the lower left takes you to the Save Current Layouts and Load Layout options

Clearing the EEPROM (click to show)

Resetting the keyboard to factory default / clearing persistent memory.
This will erase any and all changes you’ve made in Via (keyboard.frame.work).

Clearing EEPROM from Via.
If this is your first time using the site, you’ll have to authorize connection to your keyboard first.

1. Go to keyboard.frame.work.
2. Select a key to remap by clicking on it, the key will start to slowly flash
3. In the key selection area below, click on the Special section
4. Select the Any keycode, found at the bottom
5. Enter QK_CLEAR_EEPROM and press Confirm
6. On the keyboard, press the key you just remapped
7. Reload keyboard.frame.work for it to show the change

Alternately, clearing the EEPROM can be done from commandline using Framework’s qmk_hid tool github.com/FrameworkComputer/qmk_hid