Solved - Mouse cursor glitch (white/invisible) on F13 Ryzen AI 5 340

Hi,

Long time Framework 13 enjoyer here. I bought a new F13 this summer. Best iteration in my book - great display (2.8K), correct speakers, fast CPU and ram. I love this journey.

However i have a very annoying glitch with the mouse cursor. When in the “I-Beam” shape in certain applications, it turns white thus marking it almost invisible for a couple of seconds.

This happens in Chrome (even the Beta release), VSCode (see Screenshot below), Libre Office Writer, Brave.


The cursor is normal in other apps: Windows interface, Notepad++, Sumatra PDF, Word, Excel, Firefox…

This glitch disappears when I plug my external display via USB-C (LG Ultrafine 27 4K). So it’s related to the internal display of the laptop - whether i use the trackpad or a mouse.

I must admit this glitch is quite annoying since I use Chrome quite a bit and like to take notes in VS Code.

Am I the only one with this issue ?

Is it software/driver induced ? Or hardware could be involved ?

OS: Windows 11 pro (insider program - beta - build 26220.7070)
Framework: F13 Ryzen AI 5 340 (Bios 3.04) and 2.8K display
Hardware: Crucial DDR5 64 Gb with SN7100 1Tb Nvme
AMD drivers: up to date (chipset v 7.06.16.044 - Oct 31)

Thanks a lot for your help,

Tanguy

could be a windows bug considering that your on an insider build

Solved.

This seems to be a recurring issue on the internet. Probably due to a bug with the AMD graphics card. The mouse cursor (I-beam) image is at fault and needs to be changed.

If the size of the cursor is increased (from 1 to 2), there is no more glitch. However, the “size 2” feels to big to my liking and there is no fractional scaling (1.25 or 1.5) available - the state of the cursors on Windows is bleak.

How to change the cursor I-beam image:

  1. Go to Run (Windows key + r), type MAIN.CPL, hit Enter
  2. Click on ‘Pointer option’ and uncheck “Hide Pointer While Typing”
  3. Click on ‘Pointers’ then in the customize click on Text select
  4. Click on ‘Browse’ and search for beam_r
  5. Click apply and well done
    source: [Reddit - The heart of the internet]

Another option is to download a brand new set of mouse cursors. I’ve found Posy’s cursor set for Windows. On high DPI display, such as the 2.8K Framework display, the original windows cursor is a bit small with a very thin black outline. The Posy’s cursors are (slightly) bigger than the original ones and designed for high DPI displays. The cursor’s outline is thick enough for my liking. I highly recommend them.

Lastly it’s crazy that Microsoft can update the office icon set every other year (why ?) but cannot design a decent mouse cursor set that match today’s displays technology. No wonder why people prefer to stick to Apple products…

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