I cannot get into my laptop anymore. I am new at this and I guess that’s my first mistake.
I recently purchased a DIY framework. I followed the instructions and put it together, figured out how to make a bootable USB for Linux Mint Cinnamon and installed it, and everything has been working fine. I have been using it and have been really enjoying it. Until I restarted my computer, that is. Now, when I click the user icon to log in, it flashes to a screen that says the fingerprint reader couldn’t authenticate, and very quickly back to the username screen. It doesn’t stay there long enough for me to type a password. I’ve even tried rebooting it with the usb in again to see if I can just wipe the whole thing and reinstall linux. Nothing works. I try clicking the username with a mouse instead of the touchpad, using the keys instead of clicking, nothing works. Always the flashing to the screen saying the fingerprint didn’t work and then back again. I don’t know what to do. The machine is useless now and I’m very upset. Please help.