Looks like it’s my turn now .
I have a 11th gen Framework 13, received in March 2022. It had an SN850 (1TB) in the internal slot. The machine was fine for a year and a half.
The other day, I closed the lid to go for a walk. Came back 2hrs later, machine is off. Turn it on, and I get the dreaded “Default Boot Device Missing or Boot Failed” prompt. I cannot tell what exactly happened in the meantime, since the machine was configured to enter
s2idle, and then hibernate 60min later — maybe it crashed in the process, or maybe it did hibernate. But after powering on, the SSD is gone.
More precisely, neither the BIOS can initialize it (so it doesn’t show up in the boot menu and it stop with the error above), nor a Linux kernel booted from external storage. Linux can see that there is a device on the bus, using
lspci (and report the model, but not the serial), but the
nvme driver notes that it gave up on initialization and the block device never shows up. This happens both in my Framework, and if I transplant the SSD into a spare desktop I have on hand. The drive has apparently entered the state it cannot recover from.
Framework BIOS is 3.17. SSD firmware was up-to-date as of a few months ago (I cannot recall the exact version, but it was updated sometime in 2022, and there was never a newer firmware after that). The SSD was about 1% spent according to
nvme smart-log, and had about 25TBW (out of 600). The machine is running Arch Linux, and the only setting that I can think of that could be connected to this is
/sys/module/pcie_aspm/parameters/policy, which I used to set to
I found several threads, both here and on the alien site, mentioning similar symptoms, but I never found a resolution. I don’t really care about the SSD itself, but I very much do care about the data it apparently ate. I got a new SSD, emphatically not from WD, and I managed to cobble together most of my digital life from backups. But unless I did something totally wrong, and unless I manage to wake the drive up and recover the data, I’d like to warn any passers-by looking for advice on SSDs to avoid Western Digital. Given their tendency for sudden and complete loss of data, I’d say their SSDs are entirely unfit for purpose.