Adding to this thread, can create a new thread if so desired.
I received my DIY laptop on 8/4, and proceeded to set it up with Pop!_OS with encryption, then dual-booting windows on an expansion card, with rEFInd set up for the boot menu. Everything has been working very well and I love the machine. Yesterday I grabbed the laptop, closed the screen, unplugged, and ran out to do some errands. Normally I have chosen to suspend from the menu, and it has worked well. When I went to resume the machine the power light on the button was solid. Pressing it yielded a black screen and the fans running at high speed. I tried holding the power button down until the machine shut off, then restarting, but that did not resolve the issue. When I did try to power the machine on there was a series of blinking green lights in between the expansion slots on the left hand side of the machine, with an orange one periodically as well. Unfortunately I didnāt think to capture a video of them. I finally shut the machine down, opened it up, and swapped the RAM chips to the opposite slots that they had been in. At that point, on boot the machine scanned the memory, then booted as normal. Everything has been fine since then. I can attempt to reproduce if that will be useful, but prior to doing so Iād like to determine if there is any way to break the cycle short of opening up the machine and swapping the ram slots. Thatās simple enough to do, but if there is a key combo to reset the state, that would be easier.
@nrp Iāve been unable to reproduce the issue since reinstalling the Realtek audio driver. This is good, but Iām still frustrated by the higher-than-expected standby power consumption by the audio device.
Ok finally encountered a similar scenario. I closed the lid this morning (at 86% charge) and left the laptop for 1.5 hours. Per the powercfg /SleepStudy report, it switched to Hibernate from Sleep - Standby Battery Budget Exceeded. However, when I picked the laptop up to use it again, I noticed that the fans were at 100% and the power led was illuminated.
Upon opening the lid, the laptop would not wake and I was forced to perform a hard poweroff with the power button. Once powered up again, I noticed that the battery had discharged all the way down to 26%.
On the original issue on standby power drain, we believe we have determined the root cause in the driver and can resolve it with a driver update. On the unable to wake issue, itās unclear if it is the same root cause, but please try out the updated driver bundle when we release it.
Iām seeing the same wonāt-wake issue sometimes, with the framework drivers. At least once itās happened when I unplugged the laptop before attempting to wake, as described by someone else above. Not seeing any anomalies with battery charge.
My Sleep Study data indicates the system went from āActiveā to āScreen offā the previous evening, then shows nothing until the āAbnormal shutdownā I initiated just now because it was stuck. In other words, looks like obfuscurirityās screenshot.
Iāve had this happen probably two other times total since reverting to the Framework audio driver (and then later, upgrading to the newest bios and driver package).
Interestingly, as best I can recallā¦ on both occasions, the laptop was hot and the fan was running, but after the āhard shutdown / rebootā cycle, it came back up as if it had woken from hibernation. That is, all of the apps I had previously open were restored and in the same state as they were before the attempted sleep.
@nrp hopefully this provides some additional context for you and the team.
Hmm, I seem to have an issue also unable to wake up from sleep; Iād figure Iād just add my info to see if maybe it might help. ATM, I got Ubuntu 21.10 (beta), and what I notice is , if I close my laptop, wait some time, and then open up my laptop the power button will light up solid and not pusling , but screen stays black. Waited for a few minutes and nothing.
This also happened to me when I was on 21.04. I got the i5 CPU with 32 GB of RAM, with a 1TB NAND SSD so not sure if that is a problem? But figured Iād pitch in too. Iām part of batch 4 so Iām using whatever firmware version that came with.
If there are somethings I can run to help provide insight, let me know.
Thereās this urgent problem with the laptop where if you try to wake up from sleep then the display doesnāt come on. Itās a rare occurrence but it happened to me twice already. What I did is let the laptop go to sleep while on battery. Then you will see the power led and keyboard backlight are on, but not the display. I even held down the power button to force it to shut off, but it didnāt. You literally have to disconnect the battery or let it die to force it to shut off.
I made a video of the problem if itās any clear.
@Daniel_Gagnon Windows 11 @Dominic_Keen I dont have any nearby magnets. I hear the laptop is on , no matter what I do the screen wont turn on. And pushing the power button will not work either.
Iāve had this happen several times too. Linux in my case. In fact I think it happens every time I try to use suspend or hibernate instead of full power off. Because of this I have my machine set to only power the screen off when idle, and then eventually full shutdown, no suspend or hibernate. If I let it suspend, I get that locked state with the power button lit but screen black and totally unresponsive to any buttons or other sensors. IE, opening and closing the lid doesnāt cause a reaction either.
I just assumed it was because I was using linux and a bleeding edge kernel.
The power button does work but it takes 15 full seconds not 4 or 5. I timed it.
Iāve had this happen a few times on Linux as well (Fedora 35, 5.14. kernel), although it doesnāt happen every time I open the lid (from suspend) as described by the above poster. Typically it will sleep and then resume just fine, although resume from suspend is consistently pretty slow as lots of people have reported.
I noticed this too. The handful of times Iāve had to do a hard reset due to this problem, you really have to hold down on the square button for what feels like ages.
Iām noticing some strange behavior around sleeping and plugging in the charger.
Put the laptop into sleep (push the power button), wait for sleep, close the lid, and then plug in the charger. The laptop fans immediately kick into high with a lot of heat coming out the bottom. Opening the lid wakes the laptop immediately as expected, but this may not be the case if it sits in this state long enough.
