I am also having this issue in Windows 10. The laptop screen goes blank like its sleeping but then nothing can wake it. The power button light is solid which I think indicates sleep and not hibernation. In order to get the system back I need to hold down the power button to shut it completely off and then back on again. To me this is a really annoying and I’m about to return the system. I am coming from a apple Macbook which has worked pretty flawlessly for about 5 years and I has high hopes for the framework. I’ll keep an eye on this thread but if It can’ be solved soon it’s going back.
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No. If the system is in sleep mode, the power light pulses. If the system is in hibernate, the power light is completely off (since the system has powered off).
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Then the system is on and the screen won’t turn on? Seems like a more serious problem then.
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It sounds like Windows is getting stuck trying to go into sleep mode and freezes. I haven’t used Windows as my daily-driver in over a decade, so I can’t really help beyond that, but other people more knowledgeable on the Windows side of things should be able to help you figure out where to look (in terms of logs) to figure out what’s going on.
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I mean, that’s the problem I described when I opened this thread. I’ve posted all the screenshots of the sleep behavior at the top but we still haven’t gotten any resolution on this issue.
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Debian sid is also pretty solid 
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This works flawless on my windows system from day one. On battery or USB-C power.
Check if other programs might be getting in the way… Often I have found this to be the case.
My windows install is also working fine with default power settings. My issues are all in Linux.
Been experiencing this issue for a little bit now as well. I just updated my BiOS to v3.06 and the Driver Bundle to 10/29/2021. Currently on Windows 11 right now, thought it was possibly an issue with the OS, but reading through the thread I am wondering if it is maybe the driver bundle still causing the issue. I had previously reinstalled the OS on my laptop to correct the issue and had installed the 07/08/2021. No freezing on sleep issues after I had did that, but have returned on the 10/29/2021 bundle. I’m going to try restoring my power settings to default as well, just to see if this may help me.
EDIT: Power settings being reset to Default did not correct my issue. Still freezing up on lock up. Any further ideas would be appreciated!
I am also having sleep/wake problems with Windows 11. Today it was as described previously: system is asleep (pulsing power light) but would not wake up. Had to power it off and back on. It had been on the dock overnight, but I had taken it off before trying to wake it up because I needed to use it away from my desk.
I’ve also had many times when it wouldn’t sleep correctly. The screen (attached via the dock) will go dark, and then immediately come back on to the login screen. I believe this is also happening away from the dock; there have been multiple times when I thought I had put it in sleep mode and came back to find it awake. (This especially worries me because I often have to travel with my laptop and leave it in the trunk for many hours. If it is waking up/running while in the bag, I’m concerned about heat damage.)
I installed the latest BIOS (3.07) and driver package earlier this week. I will try to gather more detailed info going forward.
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Similar situation currently. Everything was working great until I opened the lid last night. And now I get the same issue as the posted video earlier in this thread…October 12, 2021 - YouTube
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After spending the morning testing with my new framework I believe this is a kernel issue (at least on linux). Testing with Kubuntu 21.10 I see sleep functioning normally on kernel 5.13, but if I switch to 5.15 I just get the black screen with constantly-lit power button. I can reliably recreate both scenarios flipping back and forth.
I don’t know enough about linux kernels to suggest a possible root cause, but hopefully this will save some people some headache.
I tried switching to Linux kernel 5.13.0-37-generic (using Pop_OS! 21.10) and this did not fix it for me. I have a DIY edition (see also: Framework and PopOS - #101 by aos)
Just curious to know if others have had any issues with this. I still seem to not be able to wake from deep sleep, I just updated to the latest kernel on PopOS (5.17.5). I was able to get hibernate working, and that’s given me some level of battery life.
Same problem with Windows 11 here. But only seems to be an issue when connected to wall power; ie: when the power brick is connected. So maybe this has something to do with the battery management system preventing the system from going to sleep while it’s plugged in to prevent the system from overcharging?
Hi and welcome to the forum.
a) The system won’t overcharge. Li-ion batteries of this type are not passive receptors of current, they have their own built in monitor and balancer to ensure the battery only gets what it ‘wants’ not what the charger ‘wants’ to provide.
b) Secondly current only flows from a high voltage to a low voltage. A fully charged battery in the Framework will be around 17.5V and the maximum charge can be set in the BIOS. For example I set mine to 78% which corresponds to a max voltage of 16.5V so I could leave it for a year and the battery would not overcharge.
On the topic subject:
A bit too much for me to read, maybe you could clarify your issue as this topic was created a year ago with a different BIOS etc.
You are saying the only issue is that you cannot wake from sleep if it is charging?
Testing:
- Sleep whilst charging/plugged in and wakes with no problem
- Sleep whilst charging, pull plug and wakes with no problem
- Sleep whilst uplugged wakes with no problem
- Sleep whilst uplugged then plug in > wakes as soon as I plugged in
There are so many settings it’s possible you don’t have anywhere near the same as i have.
Windows 11 Home BIOS 3.09
Having this windows 11. With or without and external display. Systems sleeps then will not wake up. Will eventually do a full hard reboot.
Going to try the firmware update when it gets back up from the last cycle of this.
Started experiencing this issue about a month ago. It seems most prevalent when I sleep with my eGPU connected (for 11 months of ownership+egpu use, sleep was absolutely fine). About an hour after suspending the laptop, its fans will kick on at medium speed and ramp up to full, with power button still pulsing. If I try and wake the laptop, nothing happens, and I have to use a force power off to be able to use it. Event Viewer is unhelpful.
Windows 10 Pro, 11th gen i5, bios 3.10. I did not have this problem when I was on bios 3.09, but I only started experiencing this a month after I swapped to 3.10 so I don’t think it’s the bios.
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Update to my previous post since I’m unable to edit it: disabling USB Selective Suspend and USB 3 Link Power Management when on AC power in my power plan advanced options fixed my freezes in sleep. You will need to use the registry to show these options in the menu, there are many tutorials online to unhide them.
Update to the update: This did not, in fact, fix the issue. It was just my egpu being picky about when it decides to hang during sleep. The only fix is disconnecting the egpu before every sleep and reconnecting it after every wake. It’s annoying.
Update 3: It’s been two weeks and I haven’t had an issue, so I’m confident I found a fix. Nvidia Control Panel → Power Management Mode → change from Auto to Prefer Maximum Performance!
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I have also had the problem of sleep not wakening. I have a DIY intel 12th gen edition. I have noticed that the issue seems to happen when plugged into power but not on battery. It also happens seemingly at random. The power button will pulse and keyboard and power button are un-responsive unless I reboot with the power button.
I am running:
Kubuntu 23.04
6.2.0-20 generic kernel