We have 2 Framework 16s running Windows 11 Pro. We recently update to 24H2 and have had some issues come up. The one that is the most frustrating is that the update seems to have broken the ability to use an external dock. With these two units we have duplicated the problem with the same symptoms/failure. None of the fixes we tried have corrected the problem.
When using any docking station (we have tried 3 different brands with all the same result) the following happens:
- The system task try in the bottom right corner with the battery/audio/network goes blank. It is no longer accessible.
- The microphone and speaker disappear from the device altogether. Apps no longer see either of them as being connected.
- The system runs unbearably slow. It feels like the system is bogged down with apps running in the background but nothing is running.
What have we tried that hasn’t done a thing:
- Bios settings reset (per frameworks recommendation)
- Running the newest versions of the Drive Pack on the Framework website
- Running the newest Bios update from the Framework website
- A full reinstall of windows 11 from scratch
If we connect any dock the symptoms come back. If you remove the dock, it doesn’t fix anything. You need to remove the dock and reboot and then the device returns to normal.
Right now, we have the monitors running directly into the Framework Laptop and it works fine. This is a fine workaround for now but it appears that any dock/hub we connect will cause the system to crash basically.
Is anyone else seeing this?