USB ports, bluetooth and Fingerprint Sensor stopped functioning + bootup and sleep issues

[Michael_Cinkus]

@Jay_Ho

w soon after this post and while responding to Support the laptop started working fine again (mostly, with the issue reoccuring occasionally but irons itself out), presumably after a random windows update

If y’all have recently installed the windows 24H2 update, these topics may be related to your issues:

Random things broken after latest windows update? (24H2 / KB5048667 / KB5048162)

I’m seeing multiple of my framework users report all kinds of broken weirdness after installing the latest windows updates. Is anyone else seeing this happen on their laptops? What I know so far: This is spread across a fw16 and a fw13 AMD, random breakage after updating with things like: system will no longer start booting when usb-c is dock plugged in or sometimes when other random usb devices like a keyboard of logitech bio webcam are plugged directly into the device fingerprint reade…

Windows Update 24H2 Issue - Docking station and external USB device problems

We have 2 Framework 16s running Windows 11 Pro. We recently update to 24H2 and have had some issues come up. The one that is the most frustrating is that the update seems to have broken the ability to use an external dock. With these two units we have duplicated the problem with the same symptoms/failure. None of the fixes we tried have corrected the problem. When using any docking station (we have tried 3 different brands with all the same result) the following happens: The system task try i…

FW 13 AMD not responsive when connecting monitor via USB-C

Hi There, I have a brand-new FW13 AMD 7840 (DIY + 32gb, 1tb ssd), BIOS 3.03, Windows 11 Pro updated to latest, driver bundle installed. The laptop works fine when used as a laptop. When used docked with a USB-C monitor, Windows 11 Pro / the laptop has problems with connected devices (but not the screen itself). There are different symptoms After login with monitor connected, Windows 11 taskbar is gray without icons (just a non-usable chevron on it) If connection is done after login, sometimes…

Laptop 13 AMD dock with Dell WD19S

I disabled it right now, see my post: Windows Update 24H2 Issue - Docking stations problems however I am not sure if that will really solve the issue?

[SOLVED] USB Audio problems with Framework 16

At long last, I am happy to provide a solution to the USB audio problem I’ve had for 6 months with my Framework 16. The symptoms of my issue: Whenever I would plug in a USB (A or C) device that had anything to do with audio (output or input; webcam with mic, conference mic, speaker, etc), all audio services would lock up. I couldn’t access the sound options in Settings (either wouldn’t open or was greyed out) and the quick settings menu (greyed out). This happened with two different USB-A webc…