I took the laptop out of my bag and plugged it into power but didn’t not wake it. It was in sleep mode. I come back the next day and realized the laptop was shut down and at 10% power when I booted up. Turns out that ports 1 and 2 stopped working. This laptop has been rock solid since I got in Feb.
I moved expansion cards around and have the same issues in both Linux and windows. Ports 1 and 2 just don’t work. I did the battery disconnect in the bios, took the battery out for 30 minutes, downgraded to BIOS 3.06 and then back to 4.01 and none of that corrected the issue. I have a support ticket started but wanted to check to see if any of y’all have any sage advice on something else I can try.
Were you using a Framework charger or the Delta Charger? I had a 240W delta USB-C charger go nuts frying gear after owning it for a couple years. It also fried a couple of my expansion cards. I had to replace my expansion cards (yes the USB-C ones) and it even damaged my old FW16 board. Took the chance to upgrade and ordered a FW 240W power brick instead.
Thanks for replies. I’m using the framework 240W power supply. The 1 and 2 ports were completely dead. Got nothing out of them.
I contacted support, did a mobo reset, and after a bunch of pics they replaced the motherboard under warranty. It was a hardware failure of some nature. Support was pretty quick to make a decision and get a new board to me. Still a little leery that I had a failure 8 months in but time will tell if it was a fluke or now. At least its and easy job to replace it.