Hi all,
Been using the Framework 16 for over a year and I’ve had no problems that I haven’t created myself. XD
But this one confuses me a bit. Recently, if I unplug the laptop from the official cable and then plug it back in, it doesn’t recognise incoming power to keep it charged; i.e. it runs on the battery despite being connected to a power source.
The easy solution is to reboot the laptop, then the computer recognises that it is plugged in. But I’m curious to know if anyone else has noticed this?
I think this might be somewhat related: occasionally some of my other USB ports don’t seem to supply enough power to my external HDDs - they connect, then disconnect, or they aren’t recognised at all. I can usually find one port that works without going through a reboot, but both issues have me a bit concerned on the power issue.
Anyone else seen this?
To note, I have this issue with both Windows and Linux, so it appears to be a hardware or firmware issue (at a guess).
Also, the tagging system for posts is a PITA. But that’s not important to the issue at hand…
Kind regards,
Nick
What’s your BIOS version, the very recent version seems to fix the charging/discharging fluctuations. Running GPU/GPU at full power under 240W still have some issues.
What’s your distro, kernel version, upower version? In some version upower mistook “connected but not charging” as “discharging”
If you plug an external HDD/SDD to port 3 or 6 it could disconnect due to overloading as they can only supply 0.9A, lower than many “inrush current” of the external disks
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Hi Charlie_6!
Many thanks for getting back to me.
I took a look at the BIOS version, and it is at IFGP6.04.02. I believe it’s the latest version, I normally keep checking on Framework’s updates but I’ll take another look later today and double-check.
Regarding Linux, I’m running Fedora 43, KDE 6.5.4 and KDE Frameworks Version 6.21.0. But again, I’ve noticed this problem with my Windows install (Windows 11, latest public release rather than the insider builds).
I have not heard about such issue. there is newer bios 4.03 beta you can check if it solves your issue Framework Laptop 16 Ryzen 7040 BIOS 4.03 Release BETA
Yes, this disabling of the port is an issue that I currently have. For me, if I use Port #5 and unplug/replug it during heavy load (e.g. while playing a game) it will stop working entirely and I must reset the EC in order to get it working again.
I currently have a support ticket open for this (among other things) and have not yet heard back (they were on holiday after all).
Regarding your HDD’s, don’t use ports 3 and 6 (furtherst from the screen) for powering drives. They’re capped at 4.5W and that’s just not enough in my experience. For ports 1,2,4,5 they can run at 7W and one of them (first come first serve) can run at 9W.