Hello FW Community,
I have a FW13 AI 9 that I’ve had for about a month running Windows 11. I can’t get the fingerprint reader to work when logging in from shutdown. If I log in with my pin, lock the pc, then the finger print scanner works. It will not work if I turn the computer on and try to use my fingerprint to unlock it the first time.
I’ve done all of the basic troubleshooting. Reinstalling drivers, disabling/reenabling, redoing fingerprint, etc. I would love some guidance on this. I love the laptop overall, this would be awesome to get fixed!